Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Generic

Daniela Rosas

Minneapolis

Summary

Bilingual Business professional with a strong focus on Human Resources and team leadership, supported by a background in hospitality and tourism. Experience in driving employee engagement, improving operational efficiency, and supporting HR processes such as onboarding, payroll, and employee relations. Skilled at fostering a positive workplace culture, ensuring compliance with company policies, and managing teams to achieve organizational goals. With a unique combination of business insight, customer service excellence, and HR-oriented skills to effectively contribute to any HR team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account Supervisor

Food Staffing Services
04.2025 - Current
  • Facilitated communication between clients and cross-functional teams to enhance service quality.
  • Coordinated with internal teams to ensure timely delivery of services and resolutions.
  • Adapted quickly to changing priorities while ensuring consistent support for account-related tasks.
  • Actively involved in conducting interviews, screening résumés to efficiently fill open positions.
  • Led the onboarding process for new team members, ensuring their seamless integration into the company culture, systems, and internal procedures.
  • Oversaw the review and handling of key HR documents such as I-9s, W-4s, employee handbooks, as well as operational records including timesheets, performance reports, vacation requests, and leave of absence forms.
  • Hands-on experience with HR and workforce management platforms including Avionté, WorkRecords, and TimeRack for applicant tracking, timekeeping, employee data management, and compliance reporting.

Human Resources Assistant

Mission Foods
05.2024 - 04.2025
  • Supported recruitment efforts and assisted with onboarding processes to ensure smooth integration of new hires.
  • Maintained employee records and documentation for compliance and efficiency
  • Coordinated different training sessions to enhance employee skills and knowledge
  • Processed payroll data accurately to ensure timely compensation for staff.
  • Contributed to the development of HR materials and resources for employees.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
  • Handling requests for time off, employment verifications, and personal information updates.
  • Proficient in the use of ADP and SAP SuccessFactors for employee data management and performance tracking. Experience handling payroll tickets and resolving employee payroll inquiries in coordination with payroll and HR departments.

Summer Intern

Great Wolf Lodge Resort
05.2023 - 08.2023
  • Supervisor in the Food & Beverage department, overseeing daily operations, ensuring quality standards, and managing inventory and staff schedules.
  • Led a project to streamline the hiring process with the goal of reducing employee turnover and design of employee benefits enhancements that improved satisfaction without significantly increasing administrative overhead.
  • Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
  • Shadowed multiple departments within the hotel to understand cross-functional workflows, employee roles, and interdepartmental communication.
  • Developed a strong understanding of corporate culture by actively participating in company-wide initiatives and social events throughout the internship experience.
  • Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors and the GM for outstanding performance and commitment to team success.

Au Pair

AuPairCare Live-In Childcare
08.2019 - 12.2022
  • Supervised daily activities and routines for children, ensuring safety and engagement.
  • Developed educational activities tailored to children's interests and developmental stages.
  • Facilitated communication between parents and children, fostering trust and cooperation.
  • Assisted in meal preparation, promoting healthy eating habits among children.
  • Organized recreational outings and playdates, enhancing social skills and teamwork.
  • Adapted quickly to changing family needs, demonstrating flexibility in care approaches.
  • Mentored new au pairs on best practices for child development and safety protocols.
  • Developed bilingual abilities in English through immersive conversation and activities.

Food and Beverage Team Leader

Estelar Paipa Hotel Y Centro De Convenciones
10.2017 - 08.2019
  • Supervised daily operations in food and beverage service, ensuring high standards of quality and guest satisfaction.
  • Coordinated logistics for events, optimizing resource allocation for smooth execution.
  • Implemented inventory management systems to track supplies and reduce waste effectively.
  • Resolved customer complaints promptly, maintaining a positive dining experience for guests.
  • Collaborated with kitchen staff to ensure timely food preparation and presentation standards were met.
  • Handled conflict resolution and promoted a positive, collaborative work environment.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Maximized team productivity by expertly delegating tasks to staff.
  • Developed a positive work environment by fostering open communication and teamwork among staff members.

Education

Associate of Applied Science - Business Administration

Saint Paul College
Saint Paul, MN
05-2024

BBA - Hospitality And Tourism Management

Universidad Pedagogica Y Tecnologica De Colombia
Duitama, Col
11-2022

Skills

  • Administrative skills
  • Office administration
  • Payroll processing
  • Microsoft office and docusign
  • Employee relations
  • Human resources support
  • Onboarding coordination
  • Strategic planning
  • Goals and performance
  • Problem-solving
  • Team collaboration
  • Leadership qualities

Accomplishments

  • Achieved Performing Arts Certificate, UCLA Oct 2019
  • Achieved Miami: America's Magic City Certificate BMCC Feb 2020

Affiliations

  • Phi Theta Kappa International Honor Society

Certification

  • Certified - [Timeframe]

Languages

Spanish
English

Interests

  • Youth Development Programs
  • Volunteer Work
  • Music
  • Photography

Timeline

Account Supervisor

Food Staffing Services
04.2025 - Current

Human Resources Assistant

Mission Foods
05.2024 - 04.2025

Summer Intern

Great Wolf Lodge Resort
05.2023 - 08.2023

Au Pair

AuPairCare Live-In Childcare
08.2019 - 12.2022

Food and Beverage Team Leader

Estelar Paipa Hotel Y Centro De Convenciones
10.2017 - 08.2019

Associate of Applied Science - Business Administration

Saint Paul College

BBA - Hospitality And Tourism Management

Universidad Pedagogica Y Tecnologica De Colombia

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Daniela Rosas