Danielle Foster
Minneapolis
Summary
Dynamic and customer-focused professional with extensive experience in front desk operations, hospitality, and administration. Proficient in Microsoft Office, scheduling, data entry, and delivering exceptional customer service. Strong ability to manage records, handle financial transactions, and ensure seamless office operations. Eager to contribute administrative and technical expertise in a front desk role prioritizing efficiency and client satisfaction.
Overview
16
16
years of professional experience
Work History
Front End Lead Supervisor
Burlington Coat Factory Distribution Center
03.2025 - Current
- Supervised daily operations of front-end team, ensuring efficient workflow and adherence to safety protocols.
- Mentored staff on best practices for customer service and merchandise presentation.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Coordinated training sessions for new hires, fostering skill development and team integration.
House Manager
JCS Sober Living
12.2024 - Current
- Managed daily household operations, ensuring smooth functionality and efficiency.
- Coordinated schedules for family activities, appointments, and staff assignments.
- Oversaw budgeting for household expenses, implementing cost-effective measures.
- Supervised staff performance, providing training and guidance to enhance service quality.
Housekeeper
The Country Inn & Suites
07.2024 - 12.2024
- Maintained high cleanliness standards for guest rooms.
- Assisted with guest requests to ensure a comfortable stay.
- Conducted regular inspections of rooms and facilities to maintain compliance with health and safety regulations.
- Managed inventory of cleaning supplies and equipment, optimizing cost-effectiveness while maintaining quality standards.
- Resolved guest complaints related to housekeeping services swiftly, reinforcing commitment to exceptional service delivery.
Restaurant Owner
Riverside Restaurant
09.2022 - 11.2023
- Managed daily operations, staff training, and customer service.
- Handled finances, inventory, and vendor relations.
- Developed and implemented operational workflows to enhance service efficiency.
- Mentored staff on customer service best practices to improve guest satisfaction.
- Managed inventory control processes to reduce waste and optimize costs.
- Collaborated with suppliers to negotiate favorable terms and maintain quality standards.
- Implemented marketing strategies that increased brand visibility and customer engagement.
- Led training programs for new hires, fostering a culture of continuous improvement in service delivery.
- Managed payroll, daily deposits, and cost controls.
Barista - Team Manager
James Gang Coffeehouse
02.2010 - 09.2022
- Supervised and trained staff, ensuring high service standards.
- Managed inventory, scheduling, and daily operations.
Quality Service Coordinator
Medical Transportation Management
01.2015 - 02.2020
- Ensured compliance with quality control regulations.
- Documented service procedures and improved efficiency.
Education
High School Diploma -
South High School
St. Peters, MOAssociate of Science - Medical Billing & Coding
UMA
Key West, FL01-2026
Skills
- Front Desk & Office Management: Scheduling, data entry, appointment setting
- Customer Service: Phone etiquette, guest relations, conflict resolution
- Software: Microsoft Office (Word, Excel, Outlook), AS400, 10-key typing
- Financial & Records: Accounts payable/receivable, collections, inventory
- Industry Knowledge: ICD-9, DSM, quality control reporting
- Scalability strategies
- Innovation and creativity
- Mentoring and coaching
Timeline
Front End Lead Supervisor
Burlington Coat Factory Distribution Center
03.2025 - Current
House Manager
JCS Sober Living
12.2024 - Current
Housekeeper
The Country Inn & Suites
07.2024 - 12.2024
Restaurant Owner
Riverside Restaurant
09.2022 - 11.2023
Quality Service Coordinator
Medical Transportation Management
01.2015 - 02.2020
Barista - Team Manager
James Gang Coffeehouse
02.2010 - 09.2022
High School Diploma -
South High School
Associate of Science - Medical Billing & Coding
UMA