Danielle Jelen
Eagan
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
21
21
years of professional experience
Work History
Case Manager
Dungarvin
Mendota
03.2025 - Current
- Coordinated client assessments and developed personalized care plans.
- Facilitated communication between clients, families, and service providers.
- Monitored client progress and adjusted support strategies as needed.
Anoka County Juvenile Detention Center
Lino Lakes
04.2024 - 07.2024
- Managed a caseload of XX clients, providing comprehensive case management services
- Collaborated with interdisciplinary teams to coordinate and monitor the delivery of services to clients
- Advocated for clients' rights and ensured access to necessary resources and support systems
- Maintained safety and security within the detention facility by monitoring inmate activities and conducting regular inspections
- Performed routine searches of inmates, cells, and common areas to prevent the introduction of contraband items into the facility
Minnesota Department of Corrections
Stillwater
02.2023 - 12.2023
- Conducted regular risk assessments to identify vulnerabilities and implemented appropriate countermeasures to mitigate potential threats
- Implemented and managed comprehensive security protocols to protect company assets, including physical premises, data systems, and intellectual property
- Developed emergency response plans and conducted drills to ensure preparedness for various scenarios
- Maintained security and order within the correctional facility, ensuring the safety of staff and inmates
- Supervised inmate movement during daily routines such as meals, recreation time, and visitation hours
- Enforced rules and regulations consistently while treating all inmates with fairness and respect
- Conducted regular inspections of cells, common areas, and inmate activities to prevent contraband possession and maintain a secure environment
Lead Teacher
New Horizon Academy
Eagan
02.2007 - 06.2015
- In my experience working at New Horizon I completed many tasks.
- I was varies age group lead teacher, assistant teacher and in room curriculum creator.
- I maintain professional relationships with families, staff and leadership throughout my time here.
- I created curriculum, lesson plans and various activities.
- I maintain hours in after work learning to further my educational and knowledge.
- I answered phone calls regarding enrollment and education.
Sales Associate
TJ Maxx
Eagan
03.2005 - 05.2006
- I worked in sales and with customers of all different backgrounds.
- I was responsible for maintaining a professional demeanor even in stressful circumstances.
Education
Bachelor's - Sociology of Law, Criminology and Deviance
University of Minnesota-Twin Cities
Minneapolis, MNSkills
- Writing Skills
- Client assessment
- Care plan development
- Case documentation
- Resource coordination
- Risk assessment
- Client advocacy
- Service delivery monitoring
- Judgment under pressure
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Care coordination
- Documentation proficiency
- Case planning
- Multitasking and organization
- Decision-making
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Case Manager
Dungarvin
03.2025 - Current
Anoka County Juvenile Detention Center
04.2024 - 07.2024
Minnesota Department of Corrections
02.2023 - 12.2023
Lead Teacher
New Horizon Academy
02.2007 - 06.2015
Sales Associate
TJ Maxx
03.2005 - 05.2006
Bachelor's - Sociology of Law, Criminology and Deviance
University of Minnesota-Twin Cities