Summary
Overview
Work History
Education
Skills
Certification
Timeline
ADDITIONAL INFORMATION
Generic

Danielle Sherman

Plainview

Summary

Adaptable professional with 10 years of work experience in customer service and proven knowledge of leadership, people skills, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the Phlebotomist role at your facility. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Healthcare professional, with two years of experience. Is skilled in phlebotomy procedures and patient interactions. Proven ability to perform blood draws and handle specimens with care and accuracy. Valued for collaborative team efforts and achieving results in dynamic environments. Known for excellent patient rapport and adherence to safety protocols.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Phlebotomist Technician

Mayo Clinic
08.2023 - Current
  • Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
  • Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
  • Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
  • Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
  • Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
  • Served as an integral part of interdisciplinary teams, collaborating effectively with nurses, physicians, and other medical staff members for comprehensive patient care provision.
  • Contributed to a positive workplace culture through teamwork, professionalism, and a strong work ethic.
  • Improved patient satisfaction by providing efficient and accurate blood draws in a timely manner.
  • Assisted in training new phlebotomists, leading to increased staff proficiency and overall team performance.
  • Have experience in Pediatric blood draws, ages newborn-17 years old
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Have Emergency room as well as ICU experience.
  • I'm able to work with difficult veins very well.

Cook

Kwik Trip
10.2016 - 12.2023
  • Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
  • Stored and rotated food products properly, maintaining freshness.
  • Cooked food according to recipes set by establishment.
  • Assisted with food prep tasks, maximizing downtime during off-peak periods.
  • Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
  • Washed and sanitized hands throughout shift, promoting food safety and health requirements.
  • Removed trash and cleaned kitchen garbage containers.
  • Logged and recorded temperatures of food storage and refrigeration equipment.
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Assisted with training and mentoring new team members.
  • Remained open to feedback from supervisor and peers to build and improve skills set.

Piano Teacher

Schmitt Music
08.2021 - 03.2023
  • Introduced new students to beginner piano techniques, hand positions and music theory basics.
  • Provided constructive feedback to students and parents, adjusting lessons as needed.
  • Educated students about music theory, sight-reading, and memorization techniques.
  • Introduced students to appropriate hand positioning, finger transitions and pedal use.
  • Boosted student confidence in their abilities through consistent positive reinforcement and encouragement.

Education

High School Diploma -

Plainview Elgin Millville
06.2016

Skills

  • Piano Lessons
  • Problem-Solving Skills
  • Listening
  • Excellent Communication
  • Time Management
  • Music Instruction
  • Live Performances
  • Kitchen Equipment Operation
  • Venipuncture technique
  • Pediatric phlebotomy
  • Emergency response training

Certification

April 9th of 2025, I took my NHA Certification Exam and passed!!

Timeline

Certified Phlebotomist Technician

Mayo Clinic
08.2023 - Current

Piano Teacher

Schmitt Music
08.2021 - 03.2023

Cook

Kwik Trip
10.2016 - 12.2023

High School Diploma -

Plainview Elgin Millville

ADDITIONAL INFORMATION

In addition to everything that's listed on here, I also play the piano at quite a few buildings of Mayo Clinic, every chance I can. The Gonda building pianos are my favorite, second to Saint Mary's Hospital piano in the lobby area. I think music is very important for healing spiritually on any level of trauma one is dealing with. My favorite thing about playing for people is the smiles I get, making a difference in someone's life with my music is what I live for, truly.

Danielle Sherman