Danny Loop
Crystal
Summary
Dynamic Shipping Manager with a proven track record at Business Impact Group, enhancing customer satisfaction and reducing order errors through meticulous quality control. Skilled in international shipping and freight management, coupled with exceptional problem-solving abilities and interactive communication skills. Achieved significant improvements in shipment processing efficiency and maintained strong relationships with major shipping carriers.
Overview
24
24
years of professional experience
Work History
Shipping Manager
Business Impact Group
10.2011 - 09.2024
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
Car Detailer
Car Wash Zone
11.2007 - 10.2011
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
Cook
Country Kitchen Restaurant
04.2007 - 08.2007
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sales Associate
Famous Footwear
03.2005 - 03.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Dishwasher
Narrows
08.2004 - 03.2005
Sales Associate
Subway
11.2002 - 08.2004
Bagger
Byerly's
11.2000 - 07.2001
Education
High School Diploma -
Maple Grove Senior High
Maple Grove06-2005
Skills
- Team leadership
- Interactive communication skills
- Warehouse operations
- Safety regulations
- International shipping
- Shipping coordination
- Shipment processing
- Freight management
Accomplishments
- Won "Peoples Choice" Award in 2013 and 2024
- Certified Fork Lift Operator and Trainer
Timeline
Shipping Manager
Business Impact Group
10.2011 - 09.2024
Car Detailer
Car Wash Zone
11.2007 - 10.2011
Cook
Country Kitchen Restaurant
04.2007 - 08.2007
Sales Associate
Famous Footwear
03.2005 - 03.2007
Dishwasher
Narrows
08.2004 - 03.2005
Sales Associate
Subway
11.2002 - 08.2004
Bagger
Byerly's
11.2000 - 07.2001
High School Diploma -
Maple Grove Senior High
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