Motivated, organized individual with extensive experience in customer service, animal care and operational roles. Excelling in environments that demand attention to detail and time management. Proven ability to handle cash transactions accurately and maintain financial records, ensuring integrity. Excellent communication skills among team members, management and customers to enhance service and work efficiency. Committed to creating and maintaining a safe, welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Dog Kennel Attendant
Pet Images Resort
Lake Elmo, MN
11.2025 - 04.2026
Provided daily care and feeding for animals, ensuring health and well-being.
Maintained cleanliness of kennel facilities and work area promoting a safe environment for pets.
Assisted in monitoring animal behavior and health, reporting any concerns to management.
Engaged with pet owners, delivering exceptional customer service and support.
implemented effective cleaning protocols using standard tools and supplies
Administrated medications and treatments as directed by management
Engaged in daily exercise routines with dogs, ensuring in physical stimulation and socializing
collaborated with team members to ensure safety of animals as well as ourselves
Daily cleaning of laundry and dishes
Waitress/To-Go Specialist
Olive Garden
Oakdale, MN
07.2024 - 09.2025
Delivered exceptional customer service, ensuring a welcoming dining experience for guests.
Assisted in training new team members on menu knowledge and service standards.
Managed multiple tables efficiently, prioritizing tasks to enhance service speed.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
communicated food allergies to kitchen staff and management, followed proper food handling procedures ensuring customer safety
Processed payments accurately using POS computer system, maintaining cash handling and gift card procedures.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Maintained customer satisfaction with timely table check-ins to determine food and beverage needs.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Maintained thorough menu knowledge to accurately answer questions regarding menu item sourcing, ingredients and cooking methods.
Front Desk Receptionist
Elements Massage
Woodbury, MN
08.2023 - 04.2024
Greeted and assisted clients in a friendly, professional manner to enhance customer experience.
Managed appointment scheduling and calendar coordination for therapists and clients efficiently.
Responded to client inquiries via phone and email, providing information about services, pricing and appointment confirmation.
Assisted in client appointment check-in and check-out procedures.
Completed daily opening and closing checklists to maintain cleanliness of lobby, bathrooms and office to provide a welcoming environment for clients
Processed payments and transactions accurately, maintaining a balanced cash register daily.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive client information with confidentiality, adhering to company privacy guidelines.
Addressed and resolved customer complaints in a professional, timely manner,ensuring client satisfaction and loyalty.
Resolved billing issues promptly with attention to detail, promoting trust between clients.
House Cleaner
The Polishing Touch of Stillwater
Stillwater, MN
01.2023 - 06.2023
Created spotless surfaces by dusting, sweeping, vacuuming and mopping using standard cleaning tools, supplies and techniques
Maintained a safe working environment through proper use of cleaning products and equipment.
Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Slid beds, sofas, rugs, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas, ensuring a thorough clean.
Adhered to professional house cleaning checklist.
Simplified cleaning processes for faster service, utilizing effective time management strategies.
Collaborated with team members to inspect that all cleaning procedures are thoroughly completed in each designated area of the clients home.
Adapted cleaning methods based on different types of surfaces to achieve cleanest results.
Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Dusted picture frames and wall hangings with cloth.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Scrubbed floors with special cleaners and equipment to achieve deep clean.