Dartagnan leonard
Saint Paul
Summary
A resourceful Retail Keyholder known for high productivity and efficient task completion. Skilled in customer service, inventory management, and sales techniques. Excel in communication, leadership, and problem-solving to enhance team performance and achieve store objectives. Committed to providing exceptional customer experiences through effective collaboration and operational excellence.
A responsible professional known for applying excellent communication skills and attention to detail to promptly prepare food. Collaborative individual offering great customer service, time management and multitasking abilities. Commended for delivering unparalleled service and quality food.
Overview
5
5
years of professional experience
Work History
Retail Keyholder
Dollar General
Chatfield
12.2021 - 07.2025
- Supervised daily store operations and ensured compliance with company policies.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Assisted customers with product inquiries and provided exceptional service.
- Processed transactions efficiently using point-of-sale systems.
- Monitored cash handling procedures for security and accuracy.
- Resolved issues between customers and staff members in a professional manner while maintaining company policies.
- Inspected merchandise prior to stocking shelves or displays to ensure quality control standards were met.
- Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
- Verified that all customers received receipts for their purchases.
- Organized promotional events in order to increase sales volume and brand awareness.
- Identified opportunities for process improvements within the store environment.
- Confirmed pricing accuracy throughout the store by performing price checks on items.
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
- Opened and closed store, ensuring security and compliance with procedures.
- Managed cash register operations, processing transactions accurately and efficiently.
Junior Sandwich Artist
SUBWAY®Restaurants
Chatfield
01.2020 - 11.2021
- Prepared fresh sandwiches following customer orders and SUBWAY® standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by restocking ingredients and supplies regularly.
- Provided excellent customer service while taking orders and answering questions.
- Operated kitchen equipment safely to ensure efficient food preparation.
- Collaborated with team members to ensure timely service during busy hours.
- Followed food safety procedures to maintain quality and freshness of products.
- Engaged customers in a friendly manner to enhance their dining experience.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables, and fruits.
- Verified orders and bagged items for easy transport.
- Organized food preparation stations and regularly replenished supplies.
- Informed customers of regular deals or monthly specials to upsell orders.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Education
High School Diploma -
Chatfield High School
Chatfield, MN06-2021
Skills
- Inventory management
- Cash handling
- Point of sale
- Customer service
- Visual merchandising
- Process improvement
- Sales promotions
- Quality control
- Food safety
- Sandwich preparation
- Team collaboration
- Promotional events
- Order verification
- Workstation organization
- Effective communication
- Problem solving
- Excellent customer service
- Cleanliness and hygiene
- Ingredient management
- Product upselling
- Food preparation expertise
- Effective multi-tasking
Affiliations
- Camping
- Singing / Making Music
- Cooking / Baking
- Model Making
- Working on cars
- Learning Languages
Languages
Spanish
Limited
Russian
Limited
Korean
Limited
References
References available upon request.
Timeline
Retail Keyholder
Dollar General
12.2021 - 07.2025
Junior Sandwich Artist
SUBWAY®Restaurants
01.2020 - 11.2021
High School Diploma -
Chatfield High School
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