Daryl Oakland
New Prague
Summary
Certified ASE Master Tech and Small Engine Tech with 30 years of experience. Skilled in maintaining and repairing vehicles and equipment across multiple industries. Thrives in collaborative team environments, supporting team members in achieving their goals and aspirations.
Electrical professional with solid foundation in electrical installations, maintenance, and repair. Known for reliability, adaptability, and strong focus on team collaboration and results. Expertise in reading blueprints, wiring, and troubleshooting electrical systems, coupled with proactive approach to evolving project demands.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Machinist, Carded Journeyman
,CPKC Railroad
08.2022 - Current
- Conducted routine maintenance and repairs on locomotives
- to enhance performance and reliability.
- Inspected finished products for quality assurance, ensuring compliance with industry standards.
- Trained junior machinists on best practices, safety protocols, and mechanical techniques.
- Supported team members in troubleshooting complex machine issues, sharing knowledge and expertise to resolve problems quickly.
- Fostered safer workplace by adhering to and promoting strict safety protocols and guidelines.
Independent Contractor
Oakland Construction
11.2020 - 07.2022
- Led project initiatives, enhancing operational workflows and driving efficiency across multiple client engagements.
- Developed comprehensive strategies to improve service delivery and client satisfaction metrics.
- Mentored junior contractors, fostering skill development and knowledge sharing within the team.
- Streamlined processes using industry-standard tools, resulting in improved turnaround times for project deliverables.
Sales, Parts and Service
Minnesota Equipment, John Deere Dealership
04.2013 - 11.2020
- SERVICE: All aspects of running a service department. Customer intakes, Creating and closing work order invoices, estimates and approval, parts lookup and ordering, adjustments in work order charges, labor hours, parts, epa, shop supplies and pick up and delivery fees. Processed Warranties. Scheduling of work orders an techs. Adjusting computerized timecards. Assisting Technicians with diagnostic and repair. Generating end of month reports and numerous additional tasks in running a successful service repair shop.
- Parts: All aspects of running a parts department. Helping the customer identify the correct part he needs. Parts and whole goods ordering from multiple vendors, stock orders, regular orders, specialty orders and seasonal orders and receiving and stocking all
Storm Damage adjuster
NCP National
01.2011 - 01.2013
- When called, my partner and I go to stormed damaged areas of the country and do damage assessment and estimates, wind, hail, tornado and water damage to property and equipment
- Experience in so many types of equipment, cars, Light and heavy duty trucks, skid loaders, tractors, backhoes, ag, construction and lawn equipment gave me a unique ability to estimate parts and labor very quickly and accurately
- Working on cars and trucks, equipment of all kinds has given me the ability to do a complete assessment of the over all general condition of equipment and property. Its depreciated and actual value. This allows me to be very efficient and productive.
- Computer skills are a deal breaker in this day and age. I have extensive knowledge of PC based management software. I also have intimate knowledge of engine management software. For the past fifteen years, automotive engine management software are PC interfaced with diesel management systems being very prevalent in the last ten years. Understanding a wide range of software has allowed me to join my software to software with a very short learning curve.
- The vast and varied Experience in auto, ag, construction and lawn equipment allowed my partner and me to have the most amount of insurance claims closed out the first time submitted. We also had the best customer service record with one complaint and the most by far, calling in compliments of any team in the field. I attribute this to our professional work ethic, ability to relate to the customer and our upper Midwestern up bringing.
Manager/Mechanic
Amcon Small Engine, Northfield, Mn
01.2010 - 01.2012
- Managed and operated the small engine shop. New invoices, diagnostics, estimates, repair, tune ups, rebuild and preventative maintenance I also did all parts lookup and inventory ordering for shop supplies special ordered parts and inventoried parts from numerous vendors. I did invoice closing, billing and collections. Overseen more less experienced techs.
- Streamlined the shops inventory and ordered more bulk. This lead to a thirty percent savings in part wholesale pricing, saving what the customer paid in retail. This also gave the shop a competitive pricing edge over other shops in the area. By ordering more bulk for commonly used parts less frequently I was able to save greatly on the shops shipping cost. The vendors I used for parts look up and orders were CPD, Magniot, and GNE. These are parts, engine and equipment suppliers.
- I can repair anything. I have Experience in Gas and diesel, Briggs, Kohler, Honda, Tecumseh. Kawasaki air and liquid cooled, the LCT engines from china. I worked on diesels, Yahmar, Perkins, John Deere, Cummings and Cat. I serviced and repaired lawnmowers, snow blowers, generators, trash pumps, chop saws, chain saws, trimmers, tillers, Both commercial and residential.
- When I first started in May of 2010 the shop was Flooded with mowers and other summer equipment. Ninety percent of the equipment that came in were not mowers and were for service in the spring before. With my Experience and attention to detail. and by my insistence that the customer use only non-oxygenated 91 octane premium fuel. The following spring, none of the equipment came in for service that had been serviced by me the year before for no starts. only oil changes, S&B blades, General maintenance
Mechanic
Harry Brown Chevrolet, Faribault, M
01.2009 - 01.2009
- Worked as a mechanic on the GM side of the shop.
- Was hired as number three of four new techs to implement a new marketing promotion program.
- My duties would include meeting the customer right when they drove into the shop, perform intake form and perform a top multi point inspection of the vehicle and report the findings to the service writer. While performing a LOF, the vehicle would be racked, and I would perform a more detailed multi point inspection. Tire tread depth, suspension, leaks, ect. and report to the service writer with the findings so he could sell the customer.
- Would do repairs on vehicles if their was an opening and assists senior techs with repair if needed.
Owner/Operator
Mobility Lube Plus, Lakeville, Mn
01.2007 - 01.2009
- Invoicing, billing, diagnostics, service and repair of vehicles, trucks, all types of commercial and residential construction and lawn equipment. I did billing, parts look up and parts ordering.
- Set up my largest Client, Pawn America, most stores, with on site service and repairs. Serviced and repaired anything they would take in that would not run. Mowers, Snow blowers, tillers, turtles, packers, generators/ compressors gas and diesel, Motorcycles and scooters, Snowmobiles, ATV’s anything with a gas, diesel or electric motor.
Owner/Operator
Grease Squad, MPLS, MN
01.1998 - 01.2006
- Built this business from conception Custom designed two full size Trailers. Custom installed tanks, power supply, ramps, pumps. performed LOFs, diagnostics & repair on cars and trucks. repairs included brakes & suspension, tune ups, head gaskets, fuel pumps, engine swaps and transmission service and repair. I also serviced & repaired A/C systems. Other responsibilities
Education
No Degree - Bachelor of Science
University Minnesota
Mpls, Mn01.1984
AS -
NIACC Community college
Mason city, Ia01.1983
Skills
- Mechanical, Electrical, Managerial, sales and customer service
- Troubleshooting
- Hand and power tools
- Preventive Maintenance
- Heavy equipment repair
- Mechanical systems
- Diagnostics
- Systems troubleshooting
- Electrical systems
- Component repairs
Certification
ASE Master tech, expired 2007
Awards
Featured Cover, Angies List Aug 2003
Community Service
Grace Lutheran Church, Albert Lea, Mn, Albert Lea, Mn, Taped Sunday service and broadcasted service on local KAAL television station. Helped with Loaves and Fishes twice each month. Taught Sunday school for four years, Conformation and Junior high classes, https:// OMG
Customer service and relations is Key
When I take in a piece of equipment or look up a part. I would diagnose and explain to the customer in relatable terms, the problem and cost of repair. If I overlooked any problem in the initial diagnosis, I would call the customer explain the oversight and cost of repair would not move forward until the customer and if were on the same page. Honesty instills loyalty and customer retention.
Qualification Highlights
- Conceptualized, designed, costumed built and United States patented a self-contained mobile maintenance and repair trailer. I used all my skills in Customer service, administrative and managerial to create a good client base of both fleet and residential customer base. I used my computer skills to communicate, schedule and repair client’s vehicles in a quick and efficient way. I used my mechanical skills in electrical, ale and die, pneumatic, hydraulic, pumps, motors, hoses, fittings and adapters for fluid exchange and transfers Custom built a 10 kw alc duel fuel primary power supply with two back up supply systems. One die to ale inverted and one straight die current to custom build a fully self-contained mobile service trailer.
- Revamped a small engine shop in Northfield MN. Duties included customer service, Computerizing the shop to streamline vending, ordering, inventory, parts lookup, customer lookup, tracking and history. Repairing, rebuilding, tuning, preventative maintenance of gas, diesel, electric motored equipment and the systems those engines powered. Also did the estimating of repairs and final invoicing.
- Set up and did onsite repair of gas diesel and electrical powered equipment that came in and did not run for all Pawn America Stores.
- Designed a interactive service ordering website for my business The Grease Squad. back in 1999. not easy to do when only ITs and programmers were mostly using the software.
- One award I am especially proud of is the Aug 2003 cover and featured article of most honest and trustworthy mechanic in Angies List news cover magazine and website.
- ASE certified Master Tech from 2001-2007. I never recertified because it was not required at other places I worked. I could and will if it’s required.
Timeline
Machinist, Carded Journeyman
,CPKC Railroad
08.2022 - Current
Independent Contractor
Oakland Construction
11.2020 - 07.2022
Sales, Parts and Service
Minnesota Equipment, John Deere Dealership
04.2013 - 11.2020
Storm Damage adjuster
NCP National
01.2011 - 01.2013
Manager/Mechanic
Amcon Small Engine, Northfield, Mn
01.2010 - 01.2012
Mechanic
Harry Brown Chevrolet, Faribault, M
01.2009 - 01.2009
Owner/Operator
Mobility Lube Plus, Lakeville, Mn
01.2007 - 01.2009
Owner/Operator
Grease Squad, MPLS, MN
01.1998 - 01.2006
No Degree - Bachelor of Science
University Minnesota
AS -
NIACC Community college
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