Summary
Overview
Work History
Education
Skills
Professional Golf Caddie
Additional Information
Timeline
Generic

Dave Ebeling

Minneapolis

Summary

Results-oriented business leader with more than 25 years of experience in day-to-day business operations management. Sales management expertise with a focus in customer service skills and staff management with efficient problem solving skills.

Overview

24
24
years of professional experience

Work History

Clubhouse and Operations Director

Oak Ridge Country Club
11.2024 - Current
  • Developed strategic plans for Restaurant business growth, enabling the club increased revenue.
  • Overseeing two Restaurants and four bars
  • Face of the Country Club gaining confidence in Member Dining
  • Initiated change management strategies that effectively addressed employee concerns and increased service levels.
  • Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
  • Built strong relationships with stakeholders at all organizational levels, fostering collaboration between departments for optimal results.
  • Collaborated within sales team to brainstorm business development strategies and identify customer product needs and preferences.

Operations Manager

Jimmy's Kitchen
06.2006 - 11.2024
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Prepared for and executed new menu implementations.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Correctly calculated inventory and ordered appropriate supplies.

Store Development Consultant

Crooked Pint Ale House
01.2015 - 12.2017
  • Supervised daily activities of restaurant and 200 employees.
  • Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
  • Set employee schedules, delegated work and monitored food quality and service performance.
  • Recruited, hired and trained talented staff to fill vacancies.
  • Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
  • Mentored staff in expectations and parameters of front of house goals and daily work.

General Manager

Spoke And Ski
01.2001 - 01.2006
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Education

Associate of Arts - Business Management

Normandale Community College
Minneapolis, MN

Skills

  • Positive and upbeat
  • Staff Management
  • Verbal and written communication
  • Sales expertise

Professional Golf Caddie

20+ Years

Additional Information

US Freestyle Ski Team Member

Timeline

Clubhouse and Operations Director

Oak Ridge Country Club
11.2024 - Current

Store Development Consultant

Crooked Pint Ale House
01.2015 - 12.2017

Operations Manager

Jimmy's Kitchen
06.2006 - 11.2024

General Manager

Spoke And Ski
01.2001 - 01.2006

Associate of Arts - Business Management

Normandale Community College

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Dave Ebeling