David Faber-Martin
Maple Grove
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
25
25
years of professional experience
Work History
Records Management Coordinator
Messerli Kramer P.A.
Minneapolis
05.2024 - Current
- Developed and executed strategic plans for the firm's records management program, ensuring regulatory compliance and streamlined processes.
- Ensured accurate document management by reviewing, indexing, and scanning records according to established guidelines.
- Ensured compliance with legal and regulatory standards for document management.
- Entered data into record management systems, ensuring accuracy and system integrity.
- Facilitated efficient document flow and knowledge exchange through teamwork with staff.
- Enhanced records management efficiency and accuracy by identifying and implementing process improvements.
- Streamlined the transition to a paperless system by effectively organizing a significant backlog of files.
Administrative/Mailroom Clerk
Gurstel Law Firm P.C
Golden Valley
05.2022 - 07.2023
- Opened, sorted, and date-stamped incoming mail to ensure timely processing.
- Directed mail to appropriate departments, maintaining organized communication flow.
- Executed scanning and labeling of mail to facilitate efficient folder categorization.
- Executed high-volume legal form processing with precision on mail-inserter machine.
- Created cover sheets for wage and bank garnishments, ensuring accurate documentation and efficient processing.
- Executed high-volume outgoing mailings through proficient operation of postal machine.
- Recorded and maintained detailed logs of certified mail, FedEx, and UPS shipments using Excel spreadsheets.
Assistant Probation Officer
Anoka County
Lino Lakes
05.2018 - 05.2022
- Monitored and controlled access to authorize the entrance and departure of employees, contractors, and visitors' entrance and exit of the building.
- Trained new correctional officers on department policies, procedures, and best practices.
- Coordinated staff schedules to maximize workflow effectiveness.
- Ensured the safety and order of individuals within a structured environment.
- Performed well-being checks and managed emergencies to maintain client safety and stability.
- Managed intake and crisis calls efficiently while overseeing control room operations.
- Maintained daily logs as the shift leader, ensuring accurate and timely record-keeping.
- Utilized motivational interviewing techniques to empower juveniles in overcoming challenges and fostering positive change.
- Ensured safety and security within the juvenile center by maintaining a protected environment for property and staff.
- Conducted routine drug tests to ensure compliance with probation requirements.
Administravive Clerk II
CNA Insurance
BLOOMINGTON
03.2013 - 12.2015
- Managed the filing system, ensuring accurate and efficient storage of documents both onsite and offsite.
- Optimized file organization processes onsite to improve operational workflow.
- Retrieved files for management, adjusters, and claim staff, facilitating efficient departmental operations.
- Digitized paper files by scanning and indexing claims, enhancing electronic file accessibility.
- Handled incoming phone calls efficiently, serving as the primary contact for adjusters, vendors, and visitors.
- Tracked and maintained file records, executing the proper disposal of documents upon reaching maturity per retention guidelines.
- Oversaw the filing system, maintaining precise and efficient document storage across onsite and offsite locations.
- Managed incoming mail by sorting and distributing efficiently, while operating Pitney Bowes equipment to handle all outgoing correspondence.
Security Officer
Guardsmark Inc
EDINA
06.2011 - 09.2015
- Ensured the protection of company assets and staff through vigilant security measures.
- Documented daily logs of irregularities, noting equipment/property damage, theft, unauthorized persons, and unusual occurrences.
- Controlled and monitored access to ensure secure entry and exit for employees, contractors, and visitors.
- Compiled standardized reports and documented incidents for management review.
- Handled incoming calls with professionalism, efficiently screening and directing them to appropriate personnel.
- Created a positive and inviting atmosphere at the security desk, contributing to overall site security.
- Exhibited meticulous attention to detail in monitoring security protocols.
CLAIMS EXAMINER/Auditor
EXPRESS-SCRIPTS
BLOOMINGTON
01.2000 - 01.2011
- Resolved complex claim issues by evaluating processing procedures and maintaining client performance guarantees.
- Audited claims to detect errors, offering feedback to processors and collaborating on corrective measures.
- Partnered with internal and external teams to optimize and simplify workflow processes.
- Worked alongside department leadership to develop comprehensive policies, procedures, and operational work plans for the team.
- Assessed error trends and collaborated with management to address training requirements.
- Implemented comprehensive production and auditing standards to maintain high-quality service.
Education
BS Degreee - HR Management and Organizational Leadership
Rasmussen College
Bloomington, MN05-2017
AAS Degree - Criminal Justice
Rasmussen College Bloominton
mn06-2011
Skills
Problem solving
Critical thinking
Excellent communication
Organizational skills
Attention to detail
Responsibility
Computer skills
Workflow optimization
Adaptability and flexibility
Continuous improvement
Reliability
Relationship building
Task prioritization
Analytical thinking
Interpersonal skills
Time management abilities
Teamwork and collaboration
Multitasking Abilities
Timeline
Records Management Coordinator
Messerli Kramer P.A.
05.2024 - Current
Administrative/Mailroom Clerk
Gurstel Law Firm P.C
05.2022 - 07.2023
Assistant Probation Officer
Anoka County
05.2018 - 05.2022
Administravive Clerk II
CNA Insurance
03.2013 - 12.2015
Security Officer
Guardsmark Inc
06.2011 - 09.2015
CLAIMS EXAMINER/Auditor
EXPRESS-SCRIPTS
01.2000 - 01.2011
BS Degreee - HR Management and Organizational Leadership
Rasmussen College
AAS Degree - Criminal Justice
Rasmussen College Bloominton
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