David Grant
Minneapolis
Summary
Distinguished in the security and customer service fields, notably with Allied Universal Security Services, I excelled in risk management and emergency response, enhancing facility safety. My adeptness in superior customer service, coupled with proficient report writing, significantly contributed to operational excellence and customer satisfaction, reflecting a commitment to security and service quality.
Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
03.2023 - 06.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Allied Universal Security Services
03.2023 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Uber Partner
Self Employed Ride Share Driver
01.2021 - 03.2023
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Education
GED -
South Alternative Adult HS
Minneapolis, MN07-2010
Skills
- Report writing
- Incident reporting
- General security
- Superior customer service
Certification
ASHI- CPR/FA/AED Certified- Response to Resistance w/focus on handcuffing, pepper spray and baton tactics
Timeline
Security Officer
Allied Universal Security Services
03.2023 - 06.2024
Security Officer
Allied Universal Security Services
03.2023 - 06.2024
Uber Partner
Self Employed Ride Share Driver
01.2021 - 03.2023
GED -
South Alternative Adult HS
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