Dave Hauer
St. Paul,MN
Summary
Dynamic retail management professional dedicated to driving store performance and enhancing customer experiences. Proven expertise in optimizing operational efficiencies and developing staff, resulting in high-performing teams. Recognized for fostering collaborative environments and adeptly navigating the evolving challenges of the retail landscape. Skilled in implementing effective sales strategies and maintaining robust inventory control to maximize profitability.
Overview
9
9
years of professional experience
Work History
Store Manager
The Home Depot
Eden Prairie, MN
10.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Implemented inventory management systems to optimize stock levels and reduce shrink.
- Led initiatives to improve customer satisfaction scores through targeted training programs.
- Established a safety culture within the store, conducting regular audits and training sessions for staff.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Led a team of 120-180 dependent on seasonality.
Operations Manager
The Home Depot
Apple Valley, MN
07.2023 - 10.2023
- Streamlined operational processes to enhance efficiency across multiple departments.
- Established safety protocols that reduced workplace incidents.
- Fostered a culture of teamwork through mentoring and coaching, boosting employee engagement levels.
- Implemented best practices in customer service operations, increasing overall satisfaction ratings significantly.
Specialty Manager
The Home Depot
Apple Valley, MN
11.2022 - 07.2023
- Led team in executing strategic merchandising initiatives to enhance customer engagement and drive sales.
- Developed and implemented training programs for staff, improving product knowledge and customer service skills.
- Conducted regular performance evaluations to identify areas for improvement and ensure team alignment with company goals.
Operations Manager
The Home Depot
Richfield, MN
10.2021 - 11.2022
- Overseeing operations processes at store 2845. Delivering operational excellence through delegation and follow up. Driving safety and shrink plays in the store to protect associates, customers, and products.
Merchandising Manager
The Home Depot
Richfield, MN
03.2020 - 10.2021
- Executing company merchandising sets by partnering with MET. Managing inventory through delegation and partnership with Department Supervisors. Driving Customer Service engagement through associates in the aisles.
Specialty Manager
The Home Depot
Santa Clarita, CA
02.2017 - 03.2020
- Driving consultative selling experience across the entire store. Creating Partnerships with Installers and Vendors to enhance customers' experience. Driving specialty and service goals across the store to meet and exceed Specialty Standards.
Education
Bachelors of Fine Arts -
University of MN, Duluth
Duluth, MN05-2007
Skills
- Effective Communication
- Critical Thinking
- Organizational Savvy
- Driven Focus on Customer and Associate Experience
- Problem-solving
- Multitasking and organization
Websites
Accomplishments
- Supervised team of 120-180 staff members dependent on. seasonality.
- Recruited 6 successful new managers within two years.
Timeline
Store Manager
The Home Depot
10.2023 - Current
Operations Manager
The Home Depot
07.2023 - 10.2023
Specialty Manager
The Home Depot
11.2022 - 07.2023
Operations Manager
The Home Depot
10.2021 - 11.2022
Merchandising Manager
The Home Depot
03.2020 - 10.2021
Specialty Manager
The Home Depot
02.2017 - 03.2020
Bachelors of Fine Arts -
University of MN, Duluth
Awards
Vice Presidential Award (2X), Diamond Homer Award Recipient, Executive Homer Award (4X)