David Johnson
Rochester
Summary
Results-driven Field Supervisor versed in site management and performance optimization. Highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements. Seasoned Field Supervisor versed in setting schedules and maintaining timelines. Hands-on approach to solving problems and correcting deficiencies. Ready to apply experience and expertise to challenging new position. Approachable supervisor with well-honed problem solving, abilities. Experienced in task delegation, performance evaluation and project management demonstrated over 30-year history of achieving project milestones in alignment with time and budget constraints.
Overview
41
41
years of professional experience
Work History
Low Voltage Electrician
Adair Electic
01.2024 - Current
- Enhanced system performance by troubleshooting and repairing low voltage electrical systems.
- Ensured safety compliance by conducting routine inspections of all low voltage systems and equipment.
- Improved customer satisfaction with efficient installation of low-voltage wiring for residential and commercial clients.
- Streamlined workflow by maintaining an organized inventory of tools, materials, and equipment.
Fiber Optic Splicer
Windsteam Communications
01.2023 - 01.2024
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Ensured accurate documentation of splicing work, maintaining detailed records for future reference.
- Collaborated with project managers to ensure timely completion of large-scale fiber optic installation projects.
- Improved service quality by regularly inspecting and maintaining fiber optic equipment and tools.
- Reduced downtime for clients by efficiently identifying and resolving connectivity issues.
- Enhanced customer satisfaction by troubleshooting and repairing damaged fiber optic lines in a timely manner.
- Streamlined workflow processes by creating comprehensive job plans for each splicing assignment.
Field Service Supervisor
Metronet Telecommunication
02.2022 - 01.2023
- Enhanced team performance by implementing efficient scheduling and resource allocation strategies.
- Reduced downtime for equipment by conducting regular preventive maintenance and timely repairs.
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Streamlined work processes, resulting in increased productivity and more efficient use of resources.
- Developed training materials and conducted workshops to build a skilled and knowledgeable workforce.
- Promoted safety awareness within the team, leading to a reduction in workplace accidents and incidents.
- Managed budgets, controlled expenses, and maintained accurate financial records for field service operations.
- Established strong relationships with clients through excellent communication skills and professional conduct.
- Optimized inventory management by monitoring stock levels, ordering necessary parts, and minimizing waste.
- Collaborated with cross-functional teams to achieve project objectives on time and within budget constraints.
Fiber Optic Splicer
Metronet Communications
04.2019 - 02.2022
- Performed repairs on severed fiber cables to restore to complete functionality.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Worked closely with network administrators and server engineers to deliver quality service.
- Spliced, bonded, ground and terminated cables.
- Built splice cases to enclose exposed transmission lines.
- Tested fiber optic cables and documented results.
Fiber Optic Splicer
Jaguar Communications
03.2016 - 04.2019
- Performed repairs on severed fiber cables to restore to complete functionality.
- Tested fiber optic cables and documented results.
- Built splice cases to enclose exposed transmission lines.
- Spliced, bonded, ground and terminated cables.
- Worked at heights of up to 30 feet and frequently lifted up to 50 pounds.
- Installed and configured new devices and system components.
- Coordinated installation of new users and relocations of existing users.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
plant audit manager
Charter Spectrum
06.2012 - 04.2019
- Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
- Coordinated, managed and implemented projects for auditor and examiner evaluations.
- Kept teams on task and completing milestones on time.
- Evaluated performance and progress, and made proactive adjustments.
- Planned and scheduled field activities according to set timelines and order of operations.
- Investigated issues and developed effective solutions.
- Managed workover and completions engineering assignments and operator's completion plan.
Field Service Manager
CenturyLink/direct Tv
06.2009 - 06.2012
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Installed and provided technical support for M.D.U equipment.
- Led team of up to 16 service technicians in all field activities.
- Maintained schedule of up to 60 service calls per 24hour period.
Field Service Manager
Dish Network Retailer
11.2007 - 05.2009
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Installed and provided technical support for equipment.
- Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
- Led team of up to 20 service technicians in all field activities.
- Spearheaded process improvement initiatives to reduce service costs.
- Reduced time to complete service calls by 15% through training.
Biomedical Equipment Technician lead
Kaiser Permanente
09.1987 - 11.2007
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
- Performed preventive maintenance on medical equipment.
- Responded to customer requests for service and repairs within 24 hours.
- Installed equipment and performed monthly calibration.
- Diagnosed cause of problems and completed repairs.
Biomedical Equipment Technician
Arizona X-ray Inc
08.1983 - 06.1987
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
Education
Associate of Science - Biological Engineering
DeVry University
Phoenix, AZ04.1983
High School Diploma -
John Marshall Senior High School
Rochester, MN04.1980
Skills
- Operations planning
- Site Management
- Schedule Development
- Scheduling
- Sales
- Repair
- Process Improvement
- Schematic Design
- Construction Management
- Technical expertise
- Site preparation
- Commercial construction
- Key relationship management
- Good telephone etiquette
- Safety and compliance
- Effective communication
- Cultural awareness
- Good listening skills
Timeline
Low Voltage Electrician
Adair Electic
01.2024 - Current
Fiber Optic Splicer
Windsteam Communications
01.2023 - 01.2024
Field Service Supervisor
Metronet Telecommunication
02.2022 - 01.2023
Fiber Optic Splicer
Metronet Communications
04.2019 - 02.2022
Fiber Optic Splicer
Jaguar Communications
03.2016 - 04.2019
plant audit manager
Charter Spectrum
06.2012 - 04.2019
Field Service Manager
CenturyLink/direct Tv
06.2009 - 06.2012
Field Service Manager
Dish Network Retailer
11.2007 - 05.2009
Biomedical Equipment Technician lead
Kaiser Permanente
09.1987 - 11.2007
Biomedical Equipment Technician
Arizona X-ray Inc
08.1983 - 06.1987
Associate of Science - Biological Engineering
DeVry University
High School Diploma -
John Marshall Senior High School
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