Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Kelley

Minneapolis

Summary

General Manager with extensive experience at Old Chicago Restaurants, specializing in cost control and operational efficiency. Skilled in staff recruitment and training, building high-performing teams. Focused on regulatory compliance and improving customer relationships, achieving service excellence across multiple locations while reducing expenses through strategic initiatives.

Overview

30
30
years of professional experience
1
1
Certification

Work History

General Manager

Old Chicago Restaurants
Eden Prairie
01.2004 - Current
  • Oversaw daily operations across multiple restaurant locations to drive efficiency and service excellence.
  • Implemented cost control measures that enhanced operational efficiency and reduced expenses.
  • Managed comprehensive recruitment, training, and performance evaluation processes for staff development.
  • Ensured compliance with health and safety regulations, maintaining standards across all locations.
  • Resolved customer complaints promptly while upholding high service quality standards.
  • Trained employees on policies and procedures to ensure consistent performance.
  • Created employee schedules and monitored payroll to adhere to budget constraints.
  • Managed daily business operations including budgeting, staffing, inventory control, and customer service.

Assistant Manager

Old Chicago Restaurants
Blaine
01.1996 - 01.2004
  • Optimized staff scheduling to enhance efficiency in daily restaurant operations.
  • Managed food, beverage, and supply orders to ensure availability and maintain cost control.
  • Facilitated communication between kitchen and front-of-house teams to improve coordination.
  • Conducted performance reviews to identify employee development opportunities.

Education

Bachelor of Arts - Political Science

Minnesota State University, Mankato
Mankato, MN

Skills

  • Cost control and budgeting
  • Staff recruitment and training
  • Operational efficiency
  • Performance evaluation
  • Regulatory compliance
  • Customer relationship management
  • Inventory management
  • Team leadership

Certification

  • Servsafe Food Protection Manager Certification
  • Servsafe Allergen Certification
  • Servsafe Alcohol Certification
  • Registered Servsafe Proctor

Timeline

General Manager

Old Chicago Restaurants
01.2004 - Current

Assistant Manager

Old Chicago Restaurants
01.1996 - 01.2004

Bachelor of Arts - Political Science

Minnesota State University, Mankato

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David Kelley