Product Specialist
2 Years 2 MonthsMorrie's 394 Hyundai | 04.2024 - 06.2026
- - Troubleshoot and solve issues with new car technology
- - Collaborated with parts and service departments to enhance customer experience
- - Diagnosed and resolved issues with new car technology to ensure customer satisfaction
- - Provided training to new employees to ensure understanding of processes
- - Adapted processes to streamline purchasing workflow
Customer Experience Banker
1 Year 3 MonthsHuntington National Bank | 01.2023 - 04.2024
- - Resolved customer issues to enhance satisfaction and loyalty
- - Informed customers about consumer lending options to facilitate informed decisions
- - Developed referral sources to increase customer base
- - Recognized potential areas for enhancing customer relationships to grow customer and business relationships
Master Certified Sales Consultant
1 Year 4 MonthsLuther Family Ford | 05.2020 - 09.2021
- - Developed and built customer base, maintained relationships
- - Built customer base and maintained long-term relationships to enhance client loyalty
- - Contacted customers from targeted lists to generate interest in available inventory
- - Leveraged inventory knowledge and interpersonal skills to match customers with suitable stock vehicles