David Rossi
Eagan
Summary
Results-driven District Manager skilled in multi-unit management and team training. Developed and executed innovative operational strategies that enhanced customer satisfaction and increased revenue. Committed to fostering high-performing teams and optimizing store performance through data-driven insights.
Overview
23
23
years of professional experience
Work History
District Manager
Fourteen Foods, Dairy Queen
South Metro,MN
11.2024 - Current
- Developed and implemented operational strategies to enhance store performance and customer satisfaction.
- Managed recruitment, training, and development of team members across multiple locations.
- Conducted regular site visits to assess compliance with company standards and identify improvement opportunities.
- Analyzed sales data to inform promotional strategies and optimize inventory management practices.
- Streamlined communication between corporate office and franchise locations to ensure consistent branding and operations.
- Led quarterly performance reviews to evaluate team effectiveness and establish action plans for growth.
- Coordinated marketing initiatives to drive traffic and increase brand awareness in local markets.
- Supervised various locations, enforcing high-quality standards of operation.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
District Manager
Dominos Pizza Inc.
Minneapolis, MN
10.2022 - 10.2024
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
Trainer
Domino's Pizza
Northeast Arkansas, Western Tennessee
03.2020 - 09.2022
- Trained team members on operational procedures and customer service standards.
- Developed training materials to enhance employee knowledge and performance.
- Conducted performance evaluations to identify areas for improvement in staff skills.
- Implemented feedback mechanisms to ensure continuous improvement in training programs.
- Led workshops focused on efficient order management and delivery processes.
- Monitored adherence to safety protocols during training sessions and daily operations.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
District Manager
Dominos Corporate
Baltimore, MD
04.2016 - 01.2020
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Corporate Operations Manager
Domino's Pizza
Las Vegas, NV
03.2012 - 04.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Reduced operational costs through strategic budget analysis, cost-saving initiatives, and resource allocation optimization.
- Developed innovative solutions for complex business challenges, ensuring continued growth and profitability for the company.
General Manager
Dominos Pizza Inc.
Yuba City, CA
04.2003 - 01.2012
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Developed and implemented operational strategies, enhancing service delivery and customer satisfaction.
- Managed staff recruitment, training, and performance evaluation to foster a high-performing team.
Education
Associate of Science - Fire Science
Yuba College
Marysville, California, CA06-2004
Skills
- Leadership skills
- Strategic planning
- Training and coaching
- Goal setting and performance metrics
- Customer relations
- Staff development
- Financial management
- Multi-unit management
- Action plans
- Team building practices
- Policies and procedures
Timeline
District Manager
Fourteen Foods, Dairy Queen
11.2024 - Current
District Manager
Dominos Pizza Inc.
10.2022 - 10.2024
Trainer
Domino's Pizza
03.2020 - 09.2022
District Manager
Dominos Corporate
04.2016 - 01.2020
Corporate Operations Manager
Domino's Pizza
03.2012 - 04.2016
General Manager
Dominos Pizza Inc.
04.2003 - 01.2012
Associate of Science - Fire Science
Yuba College