DAYLON Ely-Daniels
Burnsville
Summary
Dynamic Mobile Repair Technician with a proven track record at Ford, excelling in diagnosing and repairing equipment. Renowned for exceptional customer service and relationship building, I enhanced operational efficiency and increased revenue through upselling. Passionate about BMW ive owned several of them and i only recommend that vehicle when people are asking what car i should drive, I leverage problem-solving skills to deliver high-quality repairs and foster client trust.
im a very passionate and trustworthy person when it come to selling anything.
Overview
6
6
years of professional experience
Work History
Mobile Repair Technician
Ford
04.2020 - Current
- Diagnosed and repaired mobile equipment, ensuring operational efficiency and reliability.
- Conducted preventative maintenance on vehicles to enhance performance and extend lifespan.
- Assisted in developing training materials for new technicians, improving onboarding process.
- Collaborated with cross-functional teams to streamline repair processes and reduce turnaround time.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Increased revenue by upselling additional services or products when appropriate during the repair process.
- Established trust relationships with clients by consistently delivering high-quality repairs that ensured their devices'' longevity and optimum performance levels postservice.
Education
High School Diploma -
Apple Valley High
Apple Valley Mn06-2023
Skills
- Teamwork and collaboration
- Relationship building
- Outgoing personality
- Flexible schedule
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Excellent people skills
- Exceptional customer service
- very passionate about BMW know them like the back of my hand
Timeline
Mobile Repair Technician
Ford
04.2020 - Current
High School Diploma -
Apple Valley High