Daysia Stangler
Saint Charles,MN
Summary
Adept at elevating customer experiences, I honed my expertise in responsible alcohol service and customer service excellence at Sportsman’s Lounge. My ability to multitask and maintain hygiene standards, coupled with a knack for swiftly resolving customer concerns, significantly enhanced guest satisfaction. Recognized for my reliability and service-oriented mindset, I consistently contributed to a positive and efficient work environment.
Overview
8
8
years of professional experience
Work History
Bartender
Sportsman’s Lounge
08.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bagger
Wenonah Canoe
06.2022 - 06.2024
- Worked together with coworkers to prepare the department for the day.
- Worked individually and as a group to complete boats by deadlines.
- Showed efficiency, working quickly while being detail oriented.
- Produced high quality boats in a timely manner.
- Trained new employees to bag boats and keep the department running smoothly.
Team Member
Kwik Trip
01.2020 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Sales Associate
Maurices
07.2019 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Team Member
Culver's Restaurant
05.2018 - 05.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
HCA
Saint Charles Assisted Living
07.2017 - 05.2018
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Saint Charles High School
Saint Charles, MN06.2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Patience and tolerance
- Cleanliness and hygiene
- Service-oriented mindset
- Classic cocktails
- Team player attitude
- Responsible alcohol service
Timeline
Bagger
Wenonah Canoe
06.2022 - 06.2024
Bartender
Sportsman’s Lounge
08.2021 - Current
Team Member
Kwik Trip
01.2020 - 07.2022
Sales Associate
Maurices
07.2019 - 05.2020
Team Member
Culver's Restaurant
05.2018 - 05.2019
HCA
Saint Charles Assisted Living
07.2017 - 05.2018
High School Diploma -
Saint Charles High School
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