Summary

Overview

Work History

Education

Skills

Timeline

Dazanae Evans

Rockford

Summary

Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.

Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.

Compassionate Direct Support Professional known for productivity and efficient task completion. Skilled in behavior management, personal care assistance, and developing individualized support plans. Excel in communication, empathy, and patience to enhance client satisfaction and well-being.

Overview

years of professional experience

Work History

Direct Support, Professional

Beaconspecialized living

Saint Michael

12.2022 - Current

Collaborated with other staff members to develop individualized service plans for each participant.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Accompanied individuals on outings to promote independence and integration into the community.
Facilitated social interactions between participants and their peers in the community.
Developed relationships with families of those receiving services to ensure continuity of care.
Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Provided guidance and support to ensure safety of individuals served.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Assisted individuals with daily living activities such as bathing, dressing, and grooming.
Assisted in planning and implementing recreational activities for participants.
Used approved crisis intervention techniques in emergency situations.
Accompanied or transported clients to appointments, errands and social activities.
Assisted with planning and coordination of activities and outings based on individual needs.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Enhanced patient wellbeing by supporting participation in recreational activities.
Assisted individuals in learning and developing new skills.
Monitored client's well-being, safety, and comfort under physician direction.
Documented current patient information to update vital signs, behaviors, and eating habits.
Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Reported changes in client condition to administrators, facilitating nursing intervention.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Transported clients to doctor's appointments and errands.
Assisted individuals in development of social skills to become integrated in community.
Tracked and reported clients' progress based on observations and conversations.
Leveraged database management system to track and report service hours, details of activities and progress on goals.
Followed care plan and directions to administer medications.
Maintained clean and well-organized environment for client happiness and safety.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Supervised medication administration, personal hygiene, and other activities of daily living.
Monitored health and well-being of clients and reported significant health changes.
Built strong and trusting rapport with clients and loved ones.
Contacted medical providers on behalf of clients to follow up on appointments.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Monitored clients' activity levels and helped prevent sedentary behavior.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Partnered with registered nurses and physiotherapists to provide care to patients.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Recorded client status progress and challenges in logbooks and reports.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Organized oral medications for clients following dosage and schedule requirements.
Helped clients get in and out of beds and wheelchairs.
Consulted with client care team to continually update care plans.
Instructed family members on how to provide bedside care.
Assisted clients with maintaining good personal hygiene.
Contributed to case reviews of client status and progress.
Drove clients to doctors' appointments and social outings.
Maintained detailed records of services performed on clients.
Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.

Patient Care Assistant

Accracare

St. Louis Park

10.2015 - Current

Assisted with ambulation and positioning of patients according to their plan of care.
Complemented nursing interventions by providing comfort measures such as back rubs or blankets.
Assisted physicians with examinations and procedures as needed.
Performed range-of-motion exercises with immobile patients to prevent muscle atrophy.
Maintained accurate records of patient care services provided.
Assisted with admission and discharge processes including completion of necessary paperwork.
Reported any changes in patient condition to the supervising nurse immediately.
Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
Facilitated communication between patients, families and healthcare providers.
Responded quickly to emergency situations following established protocols.
Administered prescribed medications under the direction of a registered nurse or physician.
Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.
Provided emotional support and companionship to patients.
Provided emotional support for distressed patients and families during difficult times.
Helped maintain a clean environment in all areas assigned.
Monitored vital signs and reported changes to nursing staff.
Responded quickly and appropriately to emergency situations.
Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure.
Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Engaged with patient family and friends to provide courteous visit experience.
Recorded patient conditions and vital signs before and after medical operations.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Played games with patients to boost mood, improve memory, and provide light entertainment.
Responded to bell or light signal calls to assist patients with needs.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Used mobility devices to transport patients.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Contributed to unit improvements by providing cost-effective care in line with performance targets.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Restocked unit frequently with necessary medical supplies.
Assisted with patient admissions, discharges and transfers.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.

Health Unit Coordinator

Fairview Urgent Care

Brooklyn Park

11.2020 - 12.2022

Answered incoming calls and routed them to the appropriate departments or staff members.
Entered medication orders into the pharmacy system accurately and timely.
Managed daily operations of the health unit including filing, faxing, photocopying.
Conducted quality assurance checks on all patient records for accuracy and completeness.
Performed clerical tasks such as typing letters, memos, and reports as requested by management.
Processed paperwork related to hospital admissions, discharges, and transfers.
Assisted with scheduling appointments for patients and doctors.
Prepared new patient files by entering demographic information into a computer system.
Assisted with orienting new employees to departmental procedures.
Provided administrative support to nursing staff as needed.
Updated patient information in electronic systems according to established policies and procedures.
Created spreadsheets and reports from data gathered from patient files.
Organized patient records, charts, and other documents in an orderly manner.
Received requests for medical records from outside agencies or individuals.
Participated in team meetings regarding policy changes or improvements within the health unit.
Maintained inventory of medical supplies and equipment in health unit.
Provided customer service assistance to patients who had questions or concerns about their care plans.
Greeted visitors and directed them to the proper area of the office.
Verified insurance coverage prior to patient visits.
Coordinated communication between various departments within the facility regarding patient care needs.
Participated in staff meetings and training sessions to stay informed of hospital policies and best practices.
Conducted unit greetings and orientations for newly admitted and transferred patients.
Scheduled medical appointments and coordinated transportation to medical facilities for patients.
Oversaw patient unit, providing daily functions such as grooming, bathing, feeding, and turning in bed.
Utilized healthcare software systems for patient scheduling, billing, and record management efficiently.
Monitored patient flow to optimize scheduling and minimize wait times for procedures or consultations.
Scheduled appointments, tests, and procedures in alignment with healthcare provider recommendations and patient needs.
Assisted in the preparation and maintenance of patient charts, ensuring all pertinent information was up-to-date.
Assisted with patient care activities under the direction of nursing staff to support patient needs.
Responded to patient call lights quickly and expedited appropriate follow-through.
Provided administrative support to healthcare teams, including data entry, filing, and preparing reports.
Completed insurance forms and other patient documentation, ensuring accuracy and compliance with policies.
Maintained inventory of medical supplies and equipment, placing orders as necessary to ensure availability.
Processed physician orders, including medication, laboratory tests, and diagnostic procedures, accurately and promptly.
Managed and updated patient records with attention to confidentiality and accuracy in a fast-paced environment.
Compiled and submitted daily reports on patient admissions, discharges, and transfers for administrative use.
Backed up floor staff by keeping patients' rooms clean and orderly.
Facilitated communication between medical staff, departments, and external entities to ensure efficient patient care.
Transcribed physicians' orders to aid in medical care and minimize medical errors.
Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
Collaborated with interdisciplinary teams in the development and implementation of patient care plans.
Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
Coordinated patient admissions, transfers, and discharges to ensure seamless workflow and patient satisfaction.
Maintained unit supplies and equipment for medical staff and patient care needs.
Participated in quality assurance activities to improve patient care and comply with healthcare regulations.
Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
Conducted patient and family education on hospital policies, procedures, and health management strategies.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Explained policies, procedures and services to patients.
Communicated with patients with compassion while keeping medical information private.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
Maintained awareness of government regulations, health insurance changes and financing options.
Recruited, hired and trained new medical and facility staff.
Maintained records management system to process personnel information and produce reports.
Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Maintained communication and transparency with governing boards, department heads and medical staff.
Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.

Surgery Scheduler

North Memorial Hospital

Robbinsdale

08.2014 - 12.2020

Verified accuracy of billing information prior to submitting claims.
Managed appointment reminders for upcoming surgeries via phone or mailers.
Maintained a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
Assisted doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances.
Reviewed daily reports on pending cases, cancellations, and no shows in order to make adjustments as needed.
Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
Ensured that all required documents were obtained prior to scheduled procedures.
Adhered to HIPAA guidelines when handling confidential information.
Assisted in preparing operating room logs and maintaining them throughout the day.
Provided patient education and answered questions regarding the surgery process.
Monitored and updated patient records in the electronic medical record system.
Attended weekly meetings with department managers in order to review progress of surgical scheduling operations.
Processed payments from patients for surgical services rendered.
Performed data entry into various computer systems related to surgery scheduling.
Created and managed surgical schedules for multiple surgeons.
Participated in quality assurance activities within the department as directed by management.
Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
Collaborated with other hospital personnel to coordinate resources for optimal patient flow during surgery scheduling processes.
Communicated with ancillary departments on patient's behalf during the entire pre-operative process.
Tracked inventory levels of medical supplies used during surgery procedures.
Conducted follow up calls with patients after their procedure was completed.
Scheduled follow-up appointments as designated by physician.
Checked patient insurance and collected pre-authorizations from providers.
Located scheduling barriers and implemented appropriate solutions.
Worked with operating facilities to schedule procedures on behalf of surgeons.
Gathered current medical information and reviewed histories to gather details for surgeons.
Managed patient check-in and check-out procedures and processed payments.
Distributed treatment and procedural information to patients.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Booked surgeries according to physician volume and maintained prompt turnaround times.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Collaborated with medical scientists to prepare reports, articles or conference presentations.
Ordered and maintained supply inventory for medical office.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Arranged hospital admissions for patients as required.
Compiled and coded patient information or data in appropriate computer system.
Scheduled and confirmed patient appointments and consultations.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Assisted physicians with finalizing reports, speeches or presentations.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Routed laboratory or diagnostic results to appropriate staff.
Performed bookkeeping duties, preparing and sending financial statements or bills.
Interviewed patients to complete case histories and intake forms.
Transcribed recorded practitioners' diagnoses and recommendations into medical records.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Completed relevant insurance and other claim forms.