Summary
Overview
Work History
Education
Skills
Timeline
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Debbie Larson

Moorhead

Summary

Dynamic and results-driven professional with extensive experience as a Banquet Captain at Ramada, excelling in team management and event logistics. Proven track record in enhancing service efficiency and fostering staff development, while maintaining high guest satisfaction. Skilled in coordinating operations and implementing process improvements to drive successful event outcomes.

Overview

25
25
years of professional experience

Work History

Banquet Captain

Ramada
11.2022 - Current
  • Supervised banquet staff to ensure seamless event execution and high guest satisfaction.
  • Coordinated logistics for events, including setup, service flow, and cleanup activities.
  • Trained new team members on service standards and operational procedures to enhance performance.
  • Implemented process improvements that increased efficiency in food and beverage service during events.
  • Monitored inventory levels and assisted in ordering supplies to maintain proper stock for events.
  • Resolved guest issues promptly to uphold quality service and foster positive experiences.
  • Collaborated with kitchen staff to ensure timely meal preparation aligned with event schedules.
  • Conducted pre-event meetings to align team roles and responsibilities for optimal service delivery.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.

Production Supervisor

Pactiv Advance Packaging Solution
04.2000 - 07.2018
  • Supervised daily production operations, ensuring adherence to safety and quality standards.
  • Trained and mentored production staff on best practices and operational procedures.
  • Implemented process improvements, enhancing workflow efficiency and reducing downtime.
  • Coordinated production schedules to meet project deadlines and resource allocation.
  • Monitored equipment performance, conducting regular maintenance to minimize disruptions.
  • Analyzed production metrics to identify areas for improvement and optimize output.
  • Facilitated communication between departments to streamline operations and resolve issues.
  • Led team meetings, fostering collaboration and addressing employee concerns effectively.
  • Established clear priorities and production quality standards.
  • Managed team of 45 production associates, overseeing productive production processes and meeting all deadlines.

Education

Fargo South High
Fargo, ND

Skills

  • Team management
  • Banquet setup
  • Team member development
  • Staff leadership

Timeline

Banquet Captain

Ramada
11.2022 - Current

Production Supervisor

Pactiv Advance Packaging Solution
04.2000 - 07.2018

Fargo South High

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Debbie Larson