Strategic human resources professional with extensive expertise in employee relations and performance management, ensuring alignment with organizational values. Known for driving high productivity and efficiency while excelling in talent acquisition and conflict resolution. Proven skills in communication, leadership, and problem-solving enhance overall organizational effectiveness. Aiming to leverage these competencies to foster a collaborative workplace culture.
Overview
29
29
years of professional experience
1
1
Certification
Work History
HR Director
The Waters Senior Living
Minnetonka
06.2016 - Current
Supervise employee recruitment, hiring and interview processes. Coordinated recruitment efforts with hiring managers to fill open positions.
Conducted employee orientation programs to introduce new hires to company policies and procedures.
Created and implemented employee retention strategies.
Analyzed employee turnover data to identify trends or areas needing improvement in retention efforts.
Provided guidance on employee benefits plan design, administration, compliance, and communication.
Created, implemented, and maintained a performance management system for all employees.
Researched applicable employment laws and regulations to ensure best practices were followed in areas such as wage and hour law, equal opportunity employment, harassment prevention.
Handled employee discipline and termination with a seek to understand approach.
Assisted with workers' compensation claims investigations by gathering evidence related to incidents or injuries reported by employees.
Collaborated with other departments to support their business objectives through effective HR initiatives.
Maintained personnel records according to federal and state guidelines while ensuring confidentiality of information.
HR Director
New French Bakery/K’ul Chocolate
Minneapolis
05.2008 - 11.2015
Managed employee recruitment, hiring and interview processes, coordinating recruitment efforts with department managers.
Created and implemented onboarding process for newly hired employees.
Developed and implemented human resources policies, procedures, and best practices.
Managed employee benefits programs, including health insurance and retirement plans
Ensured legality of workforce through I-9 audit and implementation of E-Verify system.
Advised company owner on promotions and wage increases according to employee performance.
Successfully resolved employee conflicts by providing mediation services when necessary.
Assisted with workers' compensation claims investigations by gathering evidence related to incidents or injuries reported by employees
In partnership with owner, responsible for management of all HR and operational aspects of start up bean to bar chocolate manufacturing company.
Finance and HR Director
Chico's of MN
Eden Prairie
06.1996 - 04.2008
Supervised accounts payable and receivable operations, managing cash flow and reducing outstanding debts.
Processed payroll and all related tax filings including year end W-2's.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Negotiated contracts with vendors for services such as banking relationships or technology solutions.
Developed and managed HR department to support rapid company growth.
Developed and implemented human resources policies and procedures.
Aligned HR policies with federal and local regulations.
Maintained up-to-date knowledge of industry trends and developments in the field of human resources management.
Served as a point of contact for employees seeking advice or assistance related to HR matters.
Developed user-friendly employee handbook for easier updating and maintenance.
Education
Accounting
Austin Community College
Austin, TX
Skills
Employee recruitment
Performance management
Employee relations
Regulatory compliance
Conflict resolution
Certification
PHR Certification - 2008
References
References available upon request.
Timeline
HR Director
The Waters Senior Living
06.2016 - Current
HR Director
New French Bakery/K’ul Chocolate
05.2008 - 11.2015
Finance and HR Director
Chico's of MN
06.1996 - 04.2008
Accounting
Austin Community College
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