Demonyun Lewis
Crystal
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.
Overview
7
7
years of professional experience
Work History
Shift Manager
Arby's Restaurant
Brooklyn Park
01.2023 - Current
- Supervised team members during busy shifts to ensure efficient operations.
- Managed inventory levels to maintain stock availability and reduce waste.
- Trained new employees on restaurant procedures and customer service standards.
- Enforced health and safety regulations to maintain a clean work environment.
- Assisted with customer complaints to ensure satisfaction and loyalty.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Coached employees on interactions with customers to drive exceptional service.
- Monitored store operations to ensure compliance with company policies and procedures.
Loader
FedEx
Osseo
11.2022 - 04.2023
- Loaded packages onto delivery trucks efficiently and safely.
- Inspected incoming shipments for damage and accuracy before loading.
- Operated warehouse equipment to move heavy items as needed.
- Collaborated with team members to ensure smooth workflow during peak hours.
Stacker
Arctic Glacier Premium Ice
Marshall
04.2022 - 11.2022
- Maintained inventory accuracy through regular checks and updates.
- Adhered to safety protocols while operating equipment in fast-paced setting.
- Provided assistance in loading and unloading trucks when needed.
- Collaborated with team to ensure efficient product flow and organization.
Framer
Legend cabinetry
Cottonwood
05.2021 - 11.2021
- Constructed custom cabinetry frames using precision tools and techniques.
- Collaborated with team members to ensure accurate measurements and specifications.
- Maintained a clean and organized work environment for efficient operations.
- Implemented safety protocols to promote a secure workspace for all staff.
Assistant Manager
Dollar General
Cottonwood
08.2019 - 04.2021
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on store policies and customer service techniques.
- Maintained inventory levels through regular stock checks and replenishment orders.
- Implemented visual merchandising standards to enhance product displays.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Coordinated with suppliers for timely delivery of merchandise and supplies.
- Monitored cash handling procedures for accuracy and compliance with policies.
- Supported promotional campaigns by organizing product placement and signage.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
Education
Yazoo City High-school
Yazoo City, MSSkills
- Inventory management
- Employee training
- Customer service
- Health and safety compliance
- Pallet jack training
- Capable of working alone and in a group
Timeline
Shift Manager
Arby's Restaurant
01.2023 - Current
Loader
FedEx
11.2022 - 04.2023
Stacker
Arctic Glacier Premium Ice
04.2022 - 11.2022
Framer
Legend cabinetry
05.2021 - 11.2021
Assistant Manager
Dollar General
08.2019 - 04.2021
Yazoo City High-school