Denise Museus
Sandstone
Summary
Dedicated professional offering experience contributing to team success. Friendly, outgoing and reliable professional in restaurant industry with background in cooking and management responsibilities. Passionate about maximizing kitchen productivity.
Overview
2026
2026
years of professional experience
1976
1976
years of post-secondary education
Work History
Kitchen Manager
Kettle River Pizza
Askov
02.2020 - Current
- Supervised kitchen staff to ensure efficient food preparation and service.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Developed weekly menus to align with seasonal ingredients and customer preferences.
- Ensured compliance with health regulations and maintained cleanliness standards.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Received, organized and rotated paper goods and food ingredients.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, production and presentation according to quality standards.
Loan Officer
Members Cooperative Credit Union
Sandstone
- Assisted members in understanding loan products and services offered.
- Evaluated loan applications for accuracy and completeness.
- Collaborated with underwriting teams to expedite loan processing.
- Conducted credit analysis to assess borrowers' financial health.
- Provided exceptional customer service during loan consultations.
- Educated clients on financial literacy and responsible borrowing practices.
- Maintained accurate records of loan transactions and client interactions.
- Fostered relationships with community partners to enhance member outreach efforts.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Developed and maintained relationships with potential customers to increase loan business.
- Delivered high levels of customer service to facilitate smooth processes.
- Reviewed loan agreements to confirm completeness and accuracy.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Recommended loan approvals and denials based on customer loan application reviews.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Approved or denied loan applications based on established guidelines.
- Performed daily maintenance of loan applicant database.
- Provided customer service support throughout the entire process from application through closing.
- Collected past due loans, keeping credit and collateral exceptions within policy ranges.
- Explained various types of loans available to customers and their associated terms and conditions.
- Approved loan within specified limits or referred to appropriate approval level.
- Met with applicants to obtain information for loan applications and answer questions about process.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Processed payments received from borrowers in accordance with established policies and procedures.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
- Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
- Conducted risk analysis to identify potential losses associated with certain loans.
- Identified opportunities for cross-selling additional products and services.
- Counseled clients on debt management and repayment plans.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Attended periodic training sessions related to consumer lending operations.
- Prepared reports detailing loan portfolio performance metrics.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Stayed abreast of lending regulations, industry trends and market rates.
- Set up debt payment plans based on client credit, income and assets.
Education
FINLAYSON HIGH SCHOOL
Finlayson, MNLanguages
English
Professional
Timeline
Kitchen Manager
Kettle River Pizza
02.2020 - Current
Loan Officer
Members Cooperative Credit Union
FINLAYSON HIGH SCHOOL