Denise Myers
HyVee Foods
Saint Charles
7
years of professional experience
Accomplished pastry chef and business owner with expertise in cake decoration and quality control. At Roasted Bliss Coffee Shop and Bakery, I led our baking department and product quality control. Strong communication skills and customer service with almost twenty years experience. Proficient in food safety and inventory management, previously a Certified Food Safety Manager through the state of Minnesota.
Work History
Cake Decorator and Pastry Chef
1 Year 5 Months- Assisted in creating custom designs for special occasions, ensuring client satisfaction with final products.
- Maintained cleanliness and organization of decorating station to comply with health and safety standards.
- Collaborated with co-workers to improve workflow and efficiency during busy service times.
- Trained new staff on cake decorating techniques and proper use of tools and equipment.
- Evaluated inventory levels of baking supplies and ingredients to maintain efficiency and prevent workflow disruption.
- Developed seasonal cake designs that enhanced product offerings and attracted customer interest.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
Owner and Pastry Chef
2 Years 8 Months- Developed and implemented daily operational workflows to enhance efficiency in coffee preparation.
- Trained and mentored staff on customer service best practices to improve client satisfaction.
- Managed inventory levels, ensuring timely restocking of ingredients and supplies for production needs.
- Oversaw quality control processes, maintaining high standards for product freshness and presentation.
- Designed marketing strategies to increase local brand awareness and drive foot traffic to the shop.
- Established relationships with local suppliers, negotiating favorable terms for sourcing of raw materials.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
Education
Breakfast Breads And Laminated Pastries
Associate of Applied Science - Culinary Arts
Skills
Cake decoration
Strong communication skills
Food safety
Stock rotation
Food production
Quality control
Pastry baking proficiency
Customer service
Timeline
Cake Decorator and Pastry Chef
HyVee Foods
04.2025 - CurrentRead More
Owner and Pastry Chef
Roasted Bliss Coffee Shop and Bakery
12.2019 - 08.2022Read More
French Pastry School of Chicago
Breakfast Breads And Laminated Pastries
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Hennepin Technical College
Associate of Applied Science from Culinary Arts
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