Derek Garrison

• Duties:
• Gathered and organized materials to support operations.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Phone Number: (218) 481-8451

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Phone: (218) 624-5773.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Counted and labeled prescriptions with correct item and quantity.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Phone: 218-740-2650

• Duties: using telephones and computers to help customers and sell programs
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.

Phone: 866-295-3420

• Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
• Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
• Exceeded daily call center metrics, consistently maintaining a high level of productivity and customer satisfaction.
• Collaborated with team members to share best practices, resulting in improved overall department performance.

Phone: 218-740-2135