Derek Knutson
Richfield
Summary
Dynamic professional with a strong background in customer service and precision machining. At Buffalo Wild Wings, I excelled in training staff and enhancing customer experiences. My expertise in CNC operation and problem-solving, combined with a commitment to teamwork and cleanliness, drives performance improvement and compliance with health standards.
Overview
16
16
years of professional experience
Work History
Bartender
Buffalo Wild Wings
Crystal, MN
10.2016 - Current
- Assisted in training new staff on drink preparation and customer service protocols.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Machinist
Comet Tool
Hopkins, MN
12.2009 - 10.2016
- Operated CNC machines to produce precision parts according to specifications.
- Collaborated with team members to troubleshoot production issues and enhance workflow efficiency.
- Assisted in training new machinists on machinery operation and safety protocols.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Manually set up machinery, lathes, and grinders.
- Lead the second shift.
Education
High School Diploma -
Edina High School
Edina, MNSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Cleanliness and hygiene
- Complex Problem-solving
- Handling difficult customers
- Team training and development
- Salesmanship
- Performance improvement
- Health codes compliance
Timeline
Bartender
Buffalo Wild Wings
10.2016 - Current
Machinist
Comet Tool
12.2009 - 10.2016
High School Diploma -
Edina High School