Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derek Piechowski

Blaine,MN

Summary

During my time at Cub, i was trained in a multitude of areas, including stocking and facing shelves, unloading trailers, handling money and auditing tills, selling lottery, handling money orders and money grams, on top of basic maintenance jobs, such as bringing in carts, cleaning bathrooms, and more.

Overview

2
2
years of professional experience

Work History

Sales Clerk

Cub Foods
04.2023 - 05.2025
  • Scanned merchandise and bagged using appropriate strategies for different items.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Processed payments and returns with accuracy and efficiency.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Responded to customer requests for products, services, and company information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Delivered prompt service to prioritize customer needs.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Cross-trained and backed up other customer service managers.
  • Managed timely and effective replacement of damaged or missing products.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Checked aisles for spills to complete quick clean-up.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Answered customer questions and provided detailed product information.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked shelves to match planogram images and instructions.
  • Stocked designated items on shelves, end caps and displays.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Reported vandalism or other damage to property to supervisor.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Moved furniture for cleaning and set up for special events.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Took ownership of customer issues and followed problems through to resolution.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.

Education

High School Diploma -

Spring Lake Park High School
Spring Lake Park, MN
06-2020

Skills

  • Point of sale operations
  • Cash handling
  • Cash register operation
  • Stock replenishment
  • Inspecting merchandise
  • Product facing
  • Cleaning and sanitation
  • Complaint resolution
  • POS system operations
  • Product restocking
  • Returns processing
  • Drawer balancing

Timeline

Sales Clerk

Cub Foods
04.2023 - 05.2025

High School Diploma -

Spring Lake Park High School

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Derek Piechowski