Derrick Johnson
Rochester
Summary
Dynamic Store Manager with a proven track record at Natural Grocers by Vitamin Cottage, excelling in employee training and inventory management. Achieved consistent sales growth while minimizing shrink through strategic planning and effective team leadership. Recognized for enhancing customer engagement and operational efficiency, driving success in a competitive retail environment.
Overview
19
19
years of professional experience
Work History
Store Manager
Natural Grocers by Vitamin Cottage
Rochester
10.2016 - Current
- Trained department managers and store staff to optimize store operations and succession planning.
- Achieved consistent growth in sales and contribution margin year over year, surpassing monthly projections.
- Maintained out-of-stock levels below the company average across all departments through effective ordering and inventory management.
- Minimized shrink across departments by analyzing causes, training department managers on effective ordering, and discontinuing poor-selling products.
- Increased customer count and average ticket through strategic marketing and community outreach initiatives.
- Collaborated with Vitamins Manager to enhance vitamin sales and product mix annually.
- Met Produce COGS targets by implementing best practices for ordering and quality control.
- As an Organic Certified Handler, I was responsible for managing our company's Organic Systems Plan.
- Responsible for all interviewing, hiring, scheduling, and disciplinary actions of the crew.
- Maintained a high level of communication with the internal crew, as well as our home office, collaborating with multiple departments at the corporate level.
Assistant Store Manager/ Receiving Manager / Receiving Assistant / Store Support
Natural Grocers by Vitamin Cottage
Norman
08.2012 - 10.2016
- As Assistant Store Manager, I was responsible for the successful operation of the store, as well as training, directing, and mentoring staff.
- I trained department managers and store staff in policies and procedures to company standard.
- I assisted in the recruitment and hiring of several department and assistant department managers.
- I also coached staff and followed through with disciplinary action when necessary.
Staff Sergeant
U.S. Air Force
03.2006 - 03.2012
- Ensured mission success through effective tactical leadership and mentoring of subordinates.
- Deployed to Northern Iraq in support of Operation Iraqi Freedom during 2007 and 2009.
- Received Air Force Achievement Medal for exemplary performance during both deployments.
Education
University of Oklahoma
Norman, OKAirman Leadership School -
United States Air Force
12.2009
High School -
Moore High School
Moore, OK01.2006
Skills
- Employee training
- Inventory management
- Sales forecasting
- Visual merchandising
- Customer service management
- Budget management
- Regulatory compliance
- Market analysis
- Performance evaluation
- Conflict resolution
- Strategic planning
- Multitasking and organization
- Team building and leadership
Timeline
Store Manager
Natural Grocers by Vitamin Cottage
10.2016 - Current
Assistant Store Manager/ Receiving Manager / Receiving Assistant / Store Support
Natural Grocers by Vitamin Cottage
08.2012 - 10.2016
Staff Sergeant
U.S. Air Force
03.2006 - 03.2012
University of Oklahoma
Airman Leadership School -
United States Air Force
High School -
Moore High School