Desi Swanson
Frazee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Shift Manager
Pizza Hut
Detroit Lakes
12.2021 - Current
- Supervised team members to ensure efficient service and high-quality food preparation.
- Trained new staff on restaurant procedures and customer service standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Helped employees accomplish tasks during peak periods.
Private Nanny
Markuson Family
Detroit Lakes
01.2022 - 05.2025
- Provided attentive care for children, ensuring safety and well-being throughout the day.
- Communicated with parents about daily activities, behavior, and any concerns promptly.
- Managed household tasks related to childcare, including laundry and organization of play areas.
- Implemented positive discipline techniques to guide behavior and promote respectful interactions.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Managed household duties including laundry or light housekeeping tasks when necessary.
Education
Business
MState
Detroit Lakes, MN 09.2020 - 05.2021
Detroit Lakes Highschool
Detroit Lakes, MNSkills
- Team supervision
- Employee training
- Effective communication
- Time management
- Problem solving
- Shift leadership
- Energetic and enthusiastic
- Customer engagement
- Child safety
- Activity planning
- Customer service
- Patience and empathy
References
References available upon request.
Timeline
Private Nanny
Markuson Family
01.2022 - 05.2025
Shift Manager
Pizza Hut
12.2021 - Current
Business
MState
09.2020 - 05.2021
Detroit Lakes Highschool