Destiny Funston
Coon Rapids
Summary
Dynamic Food and Beverage Team Leader at Target with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in food safety compliance and effective communication, I foster teamwork and resolve issues promptly, ensuring operational excellence and loyalty among guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Team Leader
Target
10.2022 - Current
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Improved customer satisfaction by implementing efficient food and beverage service strategies.
- Established strong vendor relationships for optimal product quality and pricing negotiations.
- Streamlined inventory management with efficient ordering and storage procedures.
- Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team dynamic.
- Monitored financial performance indicators to identify areas for improvement or potential growth opportunities in the business strategy.
Food Service Team Member
Target
09.2021 - 10.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Barista
Hy-Vee
07.2020 - 04.2021
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Champlin Park High School
Brooklyn ParkSkills
- Food safety compliance
- Sales growth
- Food and beverage operations
- Customer service
- Problem-solving
- Problem-solving abilities
- Multitasking ability
- Reliability
- Team leadership
- Adaptability and flexibility
- Effective communication
Certification
- CPR Certified
- Minnesota State Food Safety Certification
Timeline
Food and Beverage Team Leader
Target
10.2022 - Current
Food Service Team Member
Target
09.2021 - 10.2022
Barista
Hy-Vee
07.2020 - 04.2021
Champlin Park High School
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