Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Destiny Myers

Brooklyn Park

Summary

Proven team player and adept at problem-solving, I significantly enhanced customer satisfaction and operational efficiency at Burger King. Skilled in customer service and multitasking, I led initiatives that improved order accuracy and streamlined service processes, fostering a positive dining experience and boosting repeat business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Burger King
Brooklyn Park, MN
12.2022 - 03.2023
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.

Crew Member

McDonald's Restaurant
Minneapolis, MN
02.2019 - 12.2019
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.

Sales Associate

State Fair
Saint Paul, MN
08.2019 - 09.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Crew Member

Dairy Queen Grill & Chill
Blaine, MN
06.2018 - 11.2018
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.

Crew Member

Burger King
Woodbury, MN
06.2017 - 01.2018
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.


Education

GED -

Summit Academy
Minneapolis, MN
06-2017

Skills

  • Customer service
  • Problem-solving skills
  • Teamwork and collaboration
  • Listening skills
  • Cash handling
  • Clear communication
  • Cleaning and sanitizing
  • Interactive communication skills
  • Drive-thru operations
  • Leadership qualities
  • Performance improvement
  • Stock management
  • Cleaning and organization

Accomplishments

Completed Conginitive Training Receiving My Certificate on time.

  • Achieved Result by completing Task with accuracy and efficiently
  • Successfully completed a eight hour shift with only 1 other co-worker
  • My Road to Success Pathway training.
  • Completing Emotional intelligence and self awareness training credited at 100% through Twin Cities Rise at

Certification

Personal Care Assistant

Community First Services Support Worker

Timeline

Crew Member

Burger King
12.2022 - 03.2023

Sales Associate

State Fair
08.2019 - 09.2019

Crew Member

McDonald's Restaurant
02.2019 - 12.2019

Crew Member

Dairy Queen Grill & Chill
06.2018 - 11.2018

Crew Member

Burger King
06.2017 - 01.2018

GED -

Summit Academy

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Destiny Myers