Devin Riley
Rochester
Summary
Dynamic and adaptable professional with extensive experience in customer care and effective collaboration at 2 Men And A Truck. Proven ability to resolve conflicts and ensure customer satisfaction while managing multiple tasks under pressure. Recognized for meticulous attention to detail and a positive attitude, consistently enhancing team performance and client experiences.
Overview
13
13
years of professional experience
Work History
Mover
2 Men And A Truck
Rochester
06.2022 - Current
- Loaded and unloaded furniture and boxes safely onto trucks.
- Wrapped and protected items using blankets, plastic, and tape.
- Organized and secured items in trucks to prevent damage during transport.
- Coordinated with team members to streamline moving processes on-site.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
- Followed customer instructions about placement of items and special considerations for handling.
- Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
- Demonstrated flexibility, adapting to unexpected changes or challenges during moves.
Server/Bartender
Cameo at the Castle
Rochester
01.2017 - 01.2022
- Front of the house Opener/Closer, Barback, Bartend, Trainer, Off-site Staff, Catering Event Staff
- Closed 04/22
- Contact : Zach & Danika Ohly (303)906-2350 Danika
Server
Casa Blanca
Rochester
01.2017 - 01.2018
- Closed 08/20
- Contact : Youness & Amber Bojji (507) 288-0274
Server
Olive Garden
Rochester
01.2014 - 01.2017
- Contact : Mark Bertschinger (507) 288-8722
Front of the House Supervisor/Server
3B Eatery and Catering Co
Lyle
01.2013 - 01.2017
- Closed 11/2017
- Contact : Amy Riley (507) 219-8008
Education
High School - General
Lyle High School
Lyle, MN05.2014
High School - Theology, Worldview focus
Veritas Academy
Austin, MN05.2013
Skills
- Customer care
- Communication skills
- Adaptability
- Point of sale management
- Meticulous observation
- Effective collaboration
- Open-mindedness
- Commitment
- Attention to detail
- Patience
- Sales and upselling
- Empathy
- Positive attitude
- Approachability
- Sense of humor
- Conflict resolution
- Critical thinking
- Tactfulness
- Ability to work under pressure
- Multi-tasking
- Task prioritization
Hobbies and Interests
- Hiking
- Longboarding
- Football
- Animals
- Music
Timeline
Mover
2 Men And A Truck
06.2022 - Current
Server/Bartender
Cameo at the Castle
01.2017 - 01.2022
Server
Casa Blanca
01.2017 - 01.2018
Server
Olive Garden
01.2014 - 01.2017
Front of the House Supervisor/Server
3B Eatery and Catering Co
01.2013 - 01.2017
High School - General
Lyle High School
High School - Theology, Worldview focus
Veritas Academy