Devin Womack

Car Sales Associate

Northfield automotive. Northfield, Mn

July 2022-Present.

Key Responsibilities:

• Assisted customers in selecting new and pre-owned vehicles by understanding their needs and preferences.

• Provided detailed information on vehicle features, financing options, and warranties.

• Conducted test drives and demonstrated vehicle capabilities.

• Negotiated pricing, trade-ins, and payment terms to close deals

• Maintained up-to-date knowledge of dealership inventory, promotions, and industry trends.

• Followed up with potential and past customers to generate repeat business and referrals.

• Collaborated with the finance department to ensure smooth transaction processing.

• Consistently met or exceeded monthly sales targets and customer satisfaction goals.

• Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
• Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Maintained and serviced lawn care equipment to enhance longevity.
• Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
• Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
• Applied fertilizer and other nutrients to lawns to promote healthy growth.
• Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.

• Cleared parking lot of litter and foreign debris.
• Collected and returned all hand baskets and shopping carts to proper place for new customer use.
• Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
• Periodically disinfected carts preventing spread of disease.
• Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
• Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
• Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
• Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
• Assisted customers with loading and unloading purchases, providing exceptional service and support.

• Collaborated with area managers to evaluate needs and optimize operational plans.
• Implemented troubleshooting, root cause analysis and issue resolution.
• Provided direction and guidance to internal teams in order to achieve targets.
• Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
• Oversaw day-to-day operations of large teams across several sites.
• Set up for the Minnesota Vikings game days as a team with my co-workers.
• Set up for concerts and other events that are being held at U.S. Bank Stadium.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.