Devynne Anderson

This position will perform critical auditing and reporting responsibilities in addition to assisting the Director of Operations in completing duties related to successfully billing for hospice.

• Connecting with our patients primary physicians for signatures on required hospice documents.
• Auditing all admission and discharges within our EMR system.
• Auditing all patient data collection.
• Working closely with our Nursing team to make sure all tasks have been completed.
• Assist my director in our monthly billing to Medicare.

Operations Coordinator managed various tasks including

• Oversaw day-to-day operations of large teams across several sites.
• Assisted in recruiting, hiring and training of team members.
• · Coordination with communication of scheduling events, reviews, interviews
• · Strategizing with President to monitor company’s brand image.
• Assisting our clinical department with tasks on our EMR system.

During my First position at Minnesota Hospice, I did the following duties:

• Enhanced customer satisfaction by efficiently handling all incoming calls and addressing inquiries.
• Oversaw day-to-day operation of large teams across several sites
• Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
• Supported staff members with various administrative tasks to improve overall workflow.

• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Liaised with retail manager to cultivate and maintain positive and uplifting work environment and open communication among staff members.
• Maintained exceptionally clean, customer-friendly and well-run clothing department.
• Collaborated with store manager to develop action plans for improving overall store performance metrics.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.