Diego Garza
CHANHASSEN
Summary
Committed Job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations while meeting company goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Eden Prairie Liquor
07.2023 - Current
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations.
- Developed rapport with customers through active listening skills, leading to higher retention rates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Managed high-stress situations effectively while maintaining professionalism.
Car Detailer
Gali's Detail
08.2021 - 06.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Promoted additional services to customers, such as paint touch-ups, contributing to increased sales.
- Maintained records of cleaning activities.
Education
Associate of Arts - Dental Hygiene
Normandale Community College
Minneapolis, MN08-2021
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Product knowledge
- Appointment scheduling
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Eden Prairie Liquor
07.2023 - Current
Car Detailer
Gali's Detail
08.2021 - 06.2023
Associate of Arts - Dental Hygiene
Normandale Community College
Similar Profiles
Casey McKinneyCasey McKinney
Customer Service at Eden Prairie LiquorCustomer Service at Eden Prairie Liquor
Susie AbedSusie Abed
First Grade Teacher at Eden Prairie SchoolsFirst Grade Teacher at Eden Prairie Schools
Sagal MohamedSagal Mohamed
Home Health Aide at Eden Prairie Senior LivingHome Health Aide at Eden Prairie Senior Living
Angie EngelAngie Engel
Associate Director, Product Management at Sun LifeAssociate Director, Product Management at Sun Life
Richard HenjumRichard Henjum
Verizon Field Technician at Lenberg CommunicationsVerizon Field Technician at Lenberg Communications