Dillion Buchtel
Shakopee
Summary
Adaptable Operations Strategist experienced in enhancing customer satisfaction and optimizing resources in fast-paced environments. Delivered operational efficiency and financial management improvements as a small business owner through effective procedure implementation and feedback analysis. Focused on driving service quality enhancements and operational effectiveness.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Native American Distribution Group L.L.C.
Shakopee, MN
07.2023 - Current
- Created marketing strategies that increased community engagement and brand visibility.
- Established vendor relationships, negotiating contracts for favorable terms and pricing.
- Oversaw daily financial operations, ensuring accurate bookkeeping and budgeting compliance.
- Led staff meetings to align team goals with business objectives, promoting accountability and performance improvement.
Small Business Owner
Lyndale Ave Hospitality
Minneapolis, MN
08.2021 - 09.2023
- Developed and implemented operational procedures to enhance customer service experience.
- Trained staff on service protocols, fostering a culture of teamwork and efficiency.
- Analyzed customer feedback to identify areas for menu improvements and service enhancements.
- Managed inventory levels to ensure optimal stock availability and reduce waste.
Corporal
United States Marine Corps
Kaneohe, HI
10.2018 - 08.2021
- Demonstrated self-motivation by taking initiative in tasks and projects.
- Worked effectively in fast-paced environments.
- Worked independently and collaborated effectively in team settings.
- Learned new processes quickly and adapted to changing work environments.
- Utilized strong verbal and written communication skills in daily interactions.
- Showed respect and friendliness while assisting colleagues and customers.
Education
Bachelor of Science - Organizational Management- Construction Management
Purdue Global University
Davenport08-2026
High School Diploma -
Shakopee High School
Shakopee, MN06-2017
Skills
- Small business operations
- New business launch
- Marketing strategy
- Vendor relations
- Financial management
- Cost control and analysis
- Operations management
- Customer relationship management
- Planning and execution
- Negotiation
Accomplishments
Meritorious Mass for my work in the United States Marine Corps.
Languages
English
Native or Bilingual
Timeline
Small Business Owner
Native American Distribution Group L.L.C.
07.2023 - Current
Small Business Owner
Lyndale Ave Hospitality
08.2021 - 09.2023
Corporal
United States Marine Corps
10.2018 - 08.2021
Bachelor of Science - Organizational Management- Construction Management
Purdue Global University
High School Diploma -
Shakopee High School