Dillon Miller
Mound
Summary
Dynamic Internet Technician with a proven track record at Spectrum, excelling in network troubleshooting and client satisfaction. Adept at router configuration and fostering team collaboration, I spearheaded initiatives that enhanced departmental efficiency and consistently resolved connectivity issues, ensuring seamless service delivery.
Overview
13
13
years of professional experience
Work History
Internet Technician
Spectrum
10.2023 - 06.2025
- Stayed current on industry trends and technological advancements to provide knowledgeable recommendations for clients'' networking needs.
- Fiber, and coax Technician, excelled in both fields, and guarenteed client satisfaction 100% of the time.
- Enhanced customer satisfaction by promptly troubleshooting and resolving internet connectivity issues.
- Spearheaded internal initiatives aimed at streamlining processes within the department, resulting in improved efficiency among team members.
HVAC Technician
Kmi Mechanical
05.2023 - 10.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Hvac Technician
Easco
09.2018 - 05.2020
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
Landscape Lead, and Laborer
212 Equipment
05.2012 - 08.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Education
No Degree - History
Augsburg University
Minneapolis, Mn01-2016
High School Diploma -
Buffalo High School
Buffalo, MN05-2011
Skills
- Router configuration
- Network troubleshooting
- Help desk support
- Fiber optics
- Wireless networking
- Hardware installation
- IP address management
- Server maintenance
- VoIP systems
- LAN and WAN technologies
- Troubleshooting skills
- Organizational skills
- Team collaboration
Timeline
Internet Technician
Spectrum
10.2023 - 06.2025
HVAC Technician
Kmi Mechanical
05.2023 - 10.2023
Hvac Technician
Easco
09.2018 - 05.2020
Landscape Lead, and Laborer
212 Equipment
05.2012 - 08.2018
No Degree - History
Augsburg University
High School Diploma -
Buffalo High School
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