Summary
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Diego Lozano

Rochester,MN

Summary

Detail-oriented General Laborer likes to learn new things. Ambitious & business improvement-minded. Well-versed in liaising between Spanish-speaking customers and business leaders to transform business goals into actionable improvements and profitable outcomes for all parties. Diligent in performing cleaning, stocking materials and maintaining equipment among other things. Multitasks and works well in fast-paced, high-volume environments.

Work History

Early Morning Stocker

Menards
10.2023 - Current
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.

Bilingual Customer Service Specialist

Sherwin-Williams Paint Store
11.2023 - Current
  • Utilized databases, and human sources to locate and verify information for customers and commercial accounts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Assisted customers with Spanish-language inquiries in timely and professional manner.
  • Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.

Seasonal Greenhouse Associate

Gertens Family Of Businesses
03.2023 - 06.2023
  • Unloaded plants and nursery items from delivery trucks.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
  • Assisted with operating tractors and forklifts to transport plants and soil and perform grading.
  • Answered questions and provided information regarding plants and care to help customers make informed decisions.

Part Sales Manager

AutoZone
02.2022 - 04.2023
  • Translated for Spanish speaking customers
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased store's Google reviews
  • Help stock merchandise on truck days
  • Counted tills/register
  • Clean bathrooms and floors

Paint Lead

Seneca Holdings
02.2021 - 02.2022
    • Complied with company safety procedures, policies and regulations to promote safe working environment
    • Executed work orders for painting team as part of larger project schedule.
    • Taped off areas to prevent overspray and other accidents.
    • Primed, painted, doors and surfaces.
    • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Cleaning Service Agent

Shine Way Services
07.2015 - 09.2019
  • Cleaned home/commercial carpets, tile, grout, area rugs and upholstery
  • Provided exceptional service for each customer to achieve complete satisfaction
  • Operated steam cleaners and scrubbing machines
  • Cleaned interior and exterior of commercial and residential windows using standard techniques, chemicals and equipment.
  • Performed routine maintenance on vehicles.

Forklift Driver

Masterson Staffing
09.2013 - 10.2015
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Examined shipments for quality and accuracy.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

High School Diploma - Entrepreneurship, Spanish

Mankato East High School

Associate Degree - Auto Body Collision, Automotive

South Central College
North Mankato, MN

Skills

  • Revenue Growth
  • Organizational Efficiency
  • Helpful Attitude
  • Spanish-Interpreting
  • High-Volume Environments
  • Teamwork
  • Leadership
  • Time Management
  • Stamina/Strength
  • Forklift Operator

Hobbies

Homesteading- I rented community garden plots in Rochester, Mn. I grew pumpkins, squash, cucumbers peppers among other things.


Soccer- I played UPSL soccer in the past. I just play for fun on the weekends now.


BeeKeeping- I just started getting into bees. Hopefully start to farm them in the near future.

Languages

Spanish
Native or Bilingual

Timeline

Bilingual Customer Service Specialist

Sherwin-Williams Paint Store
11.2023 - Current

Early Morning Stocker

Menards
10.2023 - Current

Seasonal Greenhouse Associate

Gertens Family Of Businesses
03.2023 - 06.2023

Part Sales Manager

AutoZone
02.2022 - 04.2023

Paint Lead

Seneca Holdings
02.2021 - 02.2022

Cleaning Service Agent

Shine Way Services
07.2015 - 09.2019

Forklift Driver

Masterson Staffing
09.2013 - 10.2015

High School Diploma - Entrepreneurship, Spanish

Mankato East High School

Associate Degree - Auto Body Collision, Automotive

South Central College

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Diego Lozano