Dominic Matthews
Rochester,MN
Overview
3
3
years of professional experience
1
1
Certification
Work History
Valet Attendant
Towne Park
11.2023 - Current
- Welcomed arriving guests and explained car retrieval procedures.
- Greeted customers, parked and retrieved vehicles, and provided exceptional customer service.
- Responded promptly to inquires from guest regarding services offered.
- Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Ensured all customer request were handled in a timely maner by coordinating with valet team members/ supporting staff.
Server
Buffalo Wild Wings
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Paint Apprentice
Caliber Collision
09.2022 - 01.2023
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Prepared worksite by setting up required tools and supplies.
- Participated in hands-on learning activities, training, and work needs.
Education
High School Diploma -
Saint Charles High School
Saint Charles, MN06-2022
Skills
- Stress tolerance
- Strong communication skills
- Customer service
- Time management
- Safety compliance
- Guest flow management
- Multitasking and organization
- Attention to detail
- Adaptability
- Friendly and outgoing
- Professional appearance
- Ability to follow directions
Certification
CPR/First Aid Certification, American Red Cross, 2021
Timeline
Valet Attendant
Towne Park
11.2023 - Current
Server
Buffalo Wild Wings
02.2023 - Current
Paint Apprentice
Caliber Collision
09.2022 - 01.2023
High School Diploma -
Saint Charles High School