Summary
Overview
Work History
Education
Skills
Timeline
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Dominic Volby

Chaska

Summary

I have worked in guest service for about 2 years now and, Ive worked in the food industry before that waiting tables and working with food for another 2 years. I recently graduated from Chaska High School.

Overview

4
4
years of professional experience

Work History

Front Desk Guest Service Representative

Chaska Community Center
09.2023 - Current
  • Facilitated smooth communication between guests and staff to ensure timely resolution of issues.
  • Managed phone lines effectively, directing calls appropriately while maintaining a courteous demeanor.
  • Balanced daily cash drawer accurately, ensuring proper financial documentation for each shift.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Trained new staff members in customer service techniques and operations.
  • Enforced policies and procedures.

Server

Tommy's Malt Shop
06.2021 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handled complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Chaska High School
Chaska, MN

Skills

  • Team player attitude
  • Strong organizational skills
  • Exceptional communication
  • Hard worker
  • Charismatic

Timeline

Front Desk Guest Service Representative

Chaska Community Center
09.2023 - Current

Server

Tommy's Malt Shop
06.2021 - 08.2023

High School Diploma -

Chaska High School

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Dominic Volby