Don Malm
Summary
Dynamic automotive technician with a proven track record at Adamson Motors, skilled in electrical failure repairs and automotive electronics. Recognized for enhancing customer satisfaction through effective communication and meticulous service. Adept at replacing parts and streamlining diagnostic processes, ensuring efficient repairs and fostering trust with clients.
Overview
18
18
years of professional experience
Work History
Patient Transporter
Mayo Clinic
10.2020 - Current
- Assisted patients with mobility needs, ensuring comfort and safety during transport.
- Coordinated with healthcare staff to facilitate timely patient transfers within the facility.
- Maintained cleanliness and organization of transport equipment to uphold hygiene standards.
Automotive Technician
Adamson Motors
06.2010 - 10.2020
- Utilized diagnostic tools and equipment to identify issues accurately, reducing repair time by streamlining processes.
- Maintained detailed records of services performed and parts used, supporting accurate billing and customer communication efforts.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Completed customer orders and warranty services according to manufacturer specifications.
Automotive Technician
Usem
07.2007 - 05.2010
- Conducted routine maintenance services, including oil changes and tire rotations, enhancing customer satisfaction.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Education
Associate of Science - Auto Mechanics
Minnesota West Technical College
Jackson, MNSkills
- Transmissions
- Electrical failure repairs
- Automotive electronics
- Replacing parts
Timeline
Patient Transporter
Mayo Clinic
10.2020 - Current
Automotive Technician
Adamson Motors
06.2010 - 10.2020
Automotive Technician
Usem
07.2007 - 05.2010
Associate of Science - Auto Mechanics
Minnesota West Technical College