Summary
Overview
Work History
Education
Skills
Timeline
Generic

Don Malm

Summary

Dynamic automotive technician with a proven track record at Adamson Motors, skilled in electrical failure repairs and automotive electronics. Recognized for enhancing customer satisfaction through effective communication and meticulous service. Adept at replacing parts and streamlining diagnostic processes, ensuring efficient repairs and fostering trust with clients.

Overview

18
18
years of professional experience

Work History

Patient Transporter

Mayo Clinic
10.2020 - Current
  • Assisted patients with mobility needs, ensuring comfort and safety during transport.
  • Coordinated with healthcare staff to facilitate timely patient transfers within the facility.
  • Maintained cleanliness and organization of transport equipment to uphold hygiene standards.

Automotive Technician

Adamson Motors
06.2010 - 10.2020
  • Utilized diagnostic tools and equipment to identify issues accurately, reducing repair time by streamlining processes.
  • Maintained detailed records of services performed and parts used, supporting accurate billing and customer communication efforts.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Completed customer orders and warranty services according to manufacturer specifications.

Automotive Technician

Usem
07.2007 - 05.2010
  • Conducted routine maintenance services, including oil changes and tire rotations, enhancing customer satisfaction.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.

Education

Associate of Science - Auto Mechanics

Minnesota West Technical College
Jackson, MN

Skills

  • Transmissions
  • Electrical failure repairs
  • Automotive electronics
  • Replacing parts

Timeline

Patient Transporter

Mayo Clinic
10.2020 - Current

Automotive Technician

Adamson Motors
06.2010 - 10.2020

Automotive Technician

Usem
07.2007 - 05.2010

Associate of Science - Auto Mechanics

Minnesota West Technical College
Don Malm