Donald Keener
Elk River
Summary
Experienced Tow Truck Driver skilled in conflict resolution and basic mechanical repairs. Known for enhancing customer satisfaction and optimizing response times, consistently completing high volumes of service calls effectively.
Motivated and reliable professional with extensive experience in vehicle towing and maintenance. Recognized for strong safety management and heavy lifting capabilities, committed to delivering exceptional service in high-pressure situations.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Tow Truck Driver
Steves Auto World
Maple Grove, MN
09.2021 - Current
- Operated tow trucks to safely transport vehicles from various locations.
- Conducted thorough vehicle inspections to ensure safe towing practices.
- Assisted customers with roadside services, enhancing satisfaction and support.
- Communicated effectively with dispatch teams to optimize response times.
- Managed emergency situations calmly, ensuring safety for all parties involved.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Tow Truck Driver
Bobby and Steves Auto World
03.2013 - 08.2021
- Operated with safety and skill to avoid accidents and delays.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Adhered to local regulations regarding vehicle weight limits, avoiding costly fines or penalties for noncompliance.
- Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Education
High School Diploma -
Sage Academy
Brooklyn Park, MN05-2007
Skills
- Strong work ethic
- Vehicle maintenance and repair
- Heavy lifting
- Safety management
- Basic mechanical aptitude
- Conflict resolution
- Activity logging
- Mechanic shop support
Timeline
Tow Truck Driver
Steves Auto World
09.2021 - Current
Tow Truck Driver
Bobby and Steves Auto World
03.2013 - 08.2021
High School Diploma -
Sage Academy