Doug Leedke
Rochester
Summary
Dynamic General Manager with proven expertise at Hotel Indigo Mayo Clinic, specializing in financial management and team leadership. Orchestrated a remarkable 40% increase in group sales through strategic market analysis and performance enhancement initiatives, while cultivating a culture of outstanding customer service and employee development.
Overview
11
11
years of professional experience
Work History
General Manager
Hotel Indigo Mayo Clinc
Rochester
09.2022 - Current
- Property records for revenue, profit, and service scores for 2023, 2024, and again in 2025.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various brand programs to drive loyalty and recognition scores.
- Analyzed market trends and competitive sets to put a sales effort in place that has resulted in a 40% increase in group sales.
General Manager
Marriott Mayo Clinic
Rochester
08.2020 - 08.2022
- Restructured staffing to stabilize hotel operations following COVID-19 disruptions.
- Reopened all restaurant and banquet services to improve guest experience.
- Planned and executed extensive renovations of public areas to elevate aesthetics.
- Delivered exceptional guest experiences through hands-on leadership of associates and managers.
General Manager
The Westin Princeton at Forrestal Village
Princeton
08.2016 - 07.2020
- Transformed Westin Princeton from SPG to Marriott, achieving operational success and brand alignment.
- Directed $30 million renovation project, improving aesthetics and functionality of guest rooms and public areas.
- Revitalized underperforming assets at Remington Hotels through strategic enhancements and elevated GSS scores.
- The first year improved GSS from the bottom 5% of the brand to the top 50% of the brand (during a renovation year). Years 2 and 3, top 25% of the brand; year 4, top 15% of the brand.
- Achieved a score of 90 or better on all Marriott brand-standard audits.
- Achieved a top 10% rating among Remington hotels for three consecutive years, according to associate opinion surveys.
General Manager
DoubleTree by Hilton Laurel
Laurel
05.2014 - 07.2016
- Conversion and renovation from an IHG Holiday Inn to a DoubleTree by Hilton.
- $1 million top-line revenue improvement year over year.
- Top 8% of the brand in overall experience, 38 out of 339 properties.
- Top 5% of the brands in overall service.
- Top 10% of the brands in cleanliness.
Education
Some College (No Degree) - Food And Lodging Management
Western Illinois University
Macomb, ILSkills
- Financial management and revenue forecasting
- Customer service and employee training
- Performance improvement
- Sales management
- Team leadership
- Team building
- Organizational restructure and change
- Brand management
- Expense control
Timeline
General Manager
Hotel Indigo Mayo Clinc
09.2022 - Current
General Manager
Marriott Mayo Clinic
08.2020 - 08.2022
General Manager
The Westin Princeton at Forrestal Village
08.2016 - 07.2020
General Manager
DoubleTree by Hilton Laurel
05.2014 - 07.2016
Some College (No Degree) - Food And Lodging Management
Western Illinois University
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