Drew Adams
Woodbury
Overview
8
8
years of professional experience
Work History
Self-employed
Lawn Service Business Owner
Woodbury
05.2017 - Current
- Continuous Improvement: Identified cost-effective strategies to optimize service delivery and streamline workflows, enhancing operational performance.
- Customer Satisfaction: Delivered personalized service solutions tailored to individual client needs, leading to a measurable increase in satisfaction. Maintained ongoing communication to gather feedback and implement improvements.
- Brand Growth & Marketing: Spearheaded digital marketing campaigns to elevate brand presence and attract new clientele, aligning efforts with broader strategic goals.
- Client Relations: Built and maintained strong customer relationships through effective communication and consistent service delivery, enhancing company reputation.
Youth Coach
East Ridge High School
Woodbury
06.2025 - 08.2025
- Operational Excellence: Managed the daily operations of basketball camps by organizing training schedules, coordinating player groups, overseeing the setup of facilities, and ensuring that safety protocols were followed.
- Proactive and adaptable: Took the initiative to lead additional team-building activities and adapt coaching strategies in response to group dynamics, performance levels, and environmental changes.
- Continuous Improvement: Evaluated training effectiveness and adjusted drills and coaching strategies to better support athlete development and overall camp experience.
College Sales Associate
North Star Resource Group
Minneapolis
06.2024 - 08.2024
- Operational Leadership: Oversaw daily business functions including recruiting, interviewing, onboarding, training, and team scheduling to ensure smooth, consistent operations. Assisted with security licensing and compliance tasks where necessary to maintain high operational standards.
- Strategic and Financial Planning: Supported pricing strategy development and financial operations, including tracking service costs and handling client billing. Conducted market research and helped create tailored service packages based on customer needs and financial objectives.
- Customer-Centric Execution: Consistently exceeded client expectations by offering personalized service solutions and proactive communication. Built strong client relationships through direct engagement, follow-up, and ongoing needs assessment.
- Marketing and Brand Visibility: Led digital marketing initiatives to elevate brand recognition and attract new clientele. Represented the company at client meetings and events, presenting services and showcasing business value.
- Team Development and Coaching: Participated in training programs and mentorship sessions, developing leadership, communication, and sales skills. Worked closely with experienced professionals to enhance understanding of client engagement and service delivery strategies.
- Process Improvement: Identified and proposed improvements in operations and client interaction strategies to increase efficiency and value delivery while maintaining cost-effectiveness.
- Client Outreach and Engagement: Conducted cold calling and email outreach campaigns to expand client base. Participated in workshops and role-play exercises to refine communication and client-facing techniques.
- Documentation and Reporting: Maintained accurate records of client meetings, financial objectives, schedules, and service preferences. Supported timely and accurate processing of client documentation.
Education
Bachelor of Science - Business Management/Marketing
University of Wisconsin
River Falls, WI05.2025
Skills
- Goal-oriented mindset
- Relationship builder
- Friendly and outgoing
- Business developer
- Professional networker
- Social media marketing
- Strategic Decision-maker
- Driven and determined
References
- Robert Evans, 612-617-6128
- Chelsie Brakke, 612-617-6028
- Meran Kreibich, 651-280-0980
- Tom Sedlack, 612-670-6720
Timeline
Youth Coach
East Ridge High School
06.2025 - 08.2025
College Sales Associate
North Star Resource Group
06.2024 - 08.2024
Self-employed
Lawn Service Business Owner
05.2017 - Current
Bachelor of Science - Business Management/Marketing
University of Wisconsin