Drew Norton
Woodbury
Summary
Dedicated delivery driver with proven skills in package delivery, vehicle inspection, and customer service. Committed to maintaining safety and efficiency throughout logistics processes.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Delivery Driver/Warehouse Assistant
Lumbermens
Cottage Grove
04.2025 - Current
- Delivered packages efficiently to various locations within designated timeframes.
- Inspected vehicles for safety and performance before each delivery shift.
- Communicated with dispatch to confirm delivery schedules and route changes.
- Maintained accurate records of deliveries and customer interactions daily.
- Loaded and unloaded packages from delivery vehicles safely and securely.
- Assisted customers with inquiries regarding package status and delivery issues.
- Navigated routes using GPS technology to optimize travel efficiency.
- Followed all traffic laws and safety regulations during deliveries to ensure compliance.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Ensured accurate completion of all paperwork associated with deliveries.
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments, ensuring proper placement and handling of goods.
- Assisted in inventory management by organizing and labeling stock accurately.
- Collaborated with team members to streamline warehouse processes and improve flow.
- Maintained cleanliness in work areas to promote a safe working environment.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Processed orders by picking products from shelves within the warehouse.
- Staged goods in loading dock area.
- Operated manual pallet jacks to move material around the warehouse.
- Assisted with shipping and receiving activities as needed.
Heavy Equipment Operator/Delivery Driver
Hamernicks Decorating
Shoreview
12.2021 - 04.2025
- Operated heavy machinery for various construction tasks and site preparation.
- Followed safety protocols to maintain a secure work environment on-site.
- Collaborated with team members to coordinate daily project activities efficiently.
- Utilized hand and power tools to complete assigned construction duties accurately.
- Maintained cleanliness and organization of tools and equipment on job sites.
- Supported foreman in monitoring project progress and adhering to timelines.
- Participated in training sessions to enhance skills in construction techniques and safety practices.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments, ensuring proper placement and handling of goods.
- Collaborated with team members to streamline warehouse processes and improve flow.
- Followed safety protocols to minimize risks while operating heavy machinery.
- Supported training of new staff on forklift operation and warehouse procedures.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Staged goods in loading dock area.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Operated manual pallet jacks to move material around the warehouse.
- Received, inspected and stocked incoming shipments.
- Unloaded incoming supplies and placed them into designated storage areas.
- Boxed, labeled and added shrink wrapping to items.
- Received incoming shipments and checked contents against purchase orders.
- Maintained accurate records of deliveries and customer interactions daily.
- Loaded and unloaded packages from delivery vehicles safely and securely.
- Assisted customers with inquiries regarding package status and delivery issues.
- Followed all traffic laws and safety regulations during deliveries to ensure compliance.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Professional Landscaper
Scotts Landscape
Minneapolis
02.2021 - 12.2021
- Operated landscaping equipment, including mowers, trimmers, and blowers.
- Maintained plant health through regular watering, pruning, and fertilization.
- Collaborated with clients to understand their landscaping preferences and needs.
- Conducted seasonal clean-ups by removing debris from gardens or flowerbeds.
- Identified potential problems within a client's landscape design and proposed solutions based on experience.
- Performed routine maintenance tasks such as fertilizing, weeding, aerating soil and trimming hedges.
- Maintained and operated landscaping equipment such as mowers, edgers, blowers, trimmers, and pruning saws.
- Operated excavators to create beds for new plants.
- Cut and trimmed lawns using power mowers and edgers.
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
- Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.
Manager
Walgreens
Woodbury
07.2013 - 05.2017
- Managed team schedules and ensured optimal staffing levels for shifts.
- Oversaw inventory management and maintained stock levels for all products.
- Trained new employees on company policies and customer service standards.
- Implemented operational improvements to enhance workflow efficiency in-store.
- Coordinated with suppliers to ensure timely delivery of merchandise and supplies.
- Developed promotional displays to increase product visibility and sales.
- Addressed customer inquiries and resolved issues promptly and effectively.
- Monitored compliance with safety regulations and store policies consistently.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
High School Diploma -
Fridley High School
Minnesota06-2008
Skills
- Package delivery
- Vehicle inspection
- Record keeping
- Route optimization
- Customer service
- Forklift operation
- Heavy machinery operation
- Time management
Certification
Forklift Certified
Timeline
Delivery Driver/Warehouse Assistant
Lumbermens
04.2025 - Current
Heavy Equipment Operator/Delivery Driver
Hamernicks Decorating
12.2021 - 04.2025
Professional Landscaper
Scotts Landscape
02.2021 - 12.2021
Manager
Walgreens
07.2013 - 05.2017
High School Diploma -
Fridley High School