Goal-oriented sales associate with proven expertise in customer relationship management and problem-solving. Adept at exceeding sales targets while ensuring client satisfaction through effective communication and timely resolution of inquiries.
Overview
7
7
years of professional experience
Work History
Sales Associate
E&M Consulting
Chaska
07.2024 - Current
Maintain customer records using company CRM software effectively.
Resolve client inquiries promptly to ensure a positive experience.
Communicate product updates and promotional offers to clients regularly.
Sell various products by explaining unique features and educating customers on proper application or usage.
Shift Leader
Potbelly
Mankato
08.2021 - 06.2024
Supervised team members during busy shifts to ensure smooth operations.
Managed inventory levels and restocked supplies for efficient service.
Trained new staff on menu items, customer service, and food safety protocols.
Coordinated shift schedules to optimize staffing based on peak hours.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Retail Associate
Home Depot
Mankato
10.2019 - 07.2021
Assisted customers with product selection and inquiries.
Operated cash registers and processed transactions accurately.
Resolved customer complaints effectively and professionally.
Trained new associates on store policies and customer service standards.
Monitored inventory levels and reported discrepancies to management.