Dusty Parker-Eastman
Elk River
Summary
Detail oriented with strong problem-solving abilities, willingness to learn, and excellent communication skills. Looking forward to contributing to team success and achieve positive results. Ready to take on challenges as they come and power through to make sure the tasks given will be done proficiently. I am an individual with dedication, enthusiasm and strong work ethic.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Isd 728
01.2017 - Current
- Interact physically and verbally with students throughout each day.
- Deliver personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collaborate with teachers to create customized classroom environment integral to students' needs.
- Supports faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Monitor student classroom and outdoor activities to promote student safety.
- Offers student support through special accommodations, extra assistance, and assessments.
- Oversees class of students in absence of instructor.
- Establishes professional relationships with parents and other teachers to increase rapport and support.
- Provides individualized reading, writing and math instruction to support student development.
Customer Service Representative
Historic Aviation Llc
04.2006 - 01.2009
- Responded to customer requests for products, services, and company information.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Created and maintained detailed database to develop promotional sales.
- Promptly responded to inquiries and requests from prospective customers.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Educated customers about billing, payment processing and support policies and procedures.
Education
General And Medical Studies
Anoka Technical College
Anoka, MNHigh School Diploma -
Blaine HS
Blaine, MN06-1996
Skills
- Teaching and instruction
- Behavioral plan management
- Autism and spectrum disorders
- Special needs
- Interdisciplinary collaboration
- Conflict resolution
- Crisis intervention
- Customer relations
- Administrative support
- Filing
- Order processing
- Paperwork processing
- Clerical support
- Medical terminology
- Call center experience
Certification
- Highly Qualified Paraprofessional Training-Spring 24
Timeline
Special Education Paraprofessional
Isd 728
01.2017 - Current
Customer Service Representative
Historic Aviation Llc
04.2006 - 01.2009
General And Medical Studies
Anoka Technical College
High School Diploma -
Blaine HS
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