Dutch Kuperus
Milaca
Summary
High-energy food-service employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.
Overview
3
3
years of professional experience
Work History
Shift Lead
Caribou Coffee
06.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
Intern
Jan Jude Law LLC
07.2021 - 02.2024
- Gained valuable experience working within the law industry, applying learned concepts directly into relevant work situations.
- Sorted and organized important and confidential files.
- Developed organizational skills through managing multiple tasks simultaneously.
- Participated in presentations related to projects to gain knowledge.
Education
High School Diploma -
Milaca High School
Milaca, MNSkills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Conflict Resolution
- Sales proficiency
- Positive Attitude
Timeline
Shift Lead
Caribou Coffee
06.2023 - Current
Intern
Jan Jude Law LLC
07.2021 - 02.2024
High School Diploma -
Milaca High School
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