Evelyn Beltran Aguilar
Inver Grove Heights
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Sales Associate
Home Depot
Eagan
04.2023 - Current
- Assisted customers with product selection and answered inquiries.
- Managed inventory levels and organized merchandise on sales floor.
- Processed transactions efficiently using point-of-sale system.
- Collaborated with team members to enhance customer service experience.
- Conducted regular stock checks to prevent product shortages.
- Engaged customers through effective communication and active listening skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Used technology resources to assist customers in locating and selecting items.
Crew Member
Rasing Canes
Eagan
03.2021 - 04.2023
- Prepared food items according to company recipes and standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and ensured a positive dining experience.
- Operated fryers, grills, and other kitchen equipment safely and efficiently.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Followed food safety protocols to ensure quality and compliance with health regulations.
- Trained new crew members on operational procedures and customer service techniques.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
Eagan High School
Eagan, MinnesotaSome College (No Degree) - Gender Studies
Inver Hills Community Collage
Inver Grove Heights, MNSkills
- Customer service
- Sales techniques
- Point-of-sale operations
- Inventory management
- Product knowledge
- Customer relationship management
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Active listening
- Conflict resolution
- Attention to detail
- Outgoing personality
Timeline
Sales Associate
Home Depot
04.2023 - Current
Crew Member
Rasing Canes
03.2021 - 04.2023
Eagan High School
Some College (No Degree) - Gender Studies
Inver Hills Community Collage