Dylan Backes
Maple Grove
Summary
Detail-oriented professional specializing in inventory management and staff training. Over four years of experience as Assistant Manager, enhancing operational efficiency and customer satisfaction. Proven track record in resolving customer complaints and managing daily operations effectively. Recognized for strong communication skills and ability to foster a positive work environment.
Overview
5
5
years of professional experience
Work History
Window Cleaner
Crystal Clear Windows
Plymouth
06.2025 - 08.2025
- Cleaned residential and commercial windows with specialized equipment.
- Applied cleaning solutions to remove dirt and grime effectively.
- Communicated with clients to schedule appointments and address concerns.
- Inspected job sites prior to beginning work to determine the best approach for cleaning windows.
- Washed windows manually and with high-pressure systems.
Assistant Manager
Jets Pizza
Maple Grove
09.2020 - 08.2025
- Managed daily operations and staff scheduling to enhance efficiency.
- Oversaw inventory management, ensuring timely supply ordering processes.
- Trained new hires on company policies to promote adherence and standards.
- Resolved customer complaints promptly, achieving high satisfaction levels.
- Maintained an organized and clean restaurant environment to improve customer experience.
- Ensured strict compliance with safety regulations and company protocols.
- Provided ongoing support and guidance to junior staff on various tasks.
- Facilitated conflict resolution among team members to strengthen teamwork.
Volunteer
Feed My Starving Children
Coon Rapids
06.2023 - 06.2023
- Prepared meal packages for children in need using assembly line techniques.
- Sorted and organized food items to ensure efficient packing processes.
- Collaborated with team members to maintain a clean and safe work environment.
- Engaged in fundraising activities to support hunger relief initiatives.
- Participated in community outreach events to raise awareness about hunger issues.
Education
High School Diploma -
Providence Academy
Plymouth05-2024
Skills
- Inventory management
- Staff training
- Customer service
- Shift scheduling
- Team leadership
- Inventory control
- Store opening and closing
- Safety compliance
Affiliations
- Bodybuilding with coach to prepare for competition in future
- Former soccer player for clubs, high school and other events in cities
- Coaching part-time for new lifters helping them achieve their goals
- Research in adapting the human body to its most efficient state
Accomplishments
- High school honor roll 2 years in a row
- National Honors Society member senior year
- Senior project developing code for high traffic areas in Maple Grove
- Worked way up ladder in my first job from crew member to assistant manager in less than 4 years
Languages
English
Professional
Spanish
Limited
Timeline
Window Cleaner
Crystal Clear Windows
06.2025 - 08.2025
Volunteer
Feed My Starving Children
06.2023 - 06.2023
Assistant Manager
Jets Pizza
09.2020 - 08.2025
High School Diploma -
Providence Academy
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